Hardware Operations Program Manager
Mashgin
full-time
Posted on:
Location Type: Hybrid
Location: San Jose • California • United States
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Salary
💰 $125,000 - $175,000 per year
About the role
- Owning mass production, quality assurance (QA) and contract manufacturing (CM) management
- Leading contract manufacturers through ramp and mass production
- Driving build readiness, production schedules, and on-time delivery
- Managing yield, capacity planning, and factory performance
- Creating and implementing scalable QA processes and quality criteria
- Defining inspection standards, acceptance criteria, and production controls
- Owning yield improvement and root cause analysis
- Driving corrective/preventive actions (CAPA)
- Establishing quality metrics that support growth and reliability
- Aligning manufacturing strategy with product requirements and business goals
- Providing clear, no-surprise updates to leadership
- Acting as the escalation point for production and quality issues
Requirements
- Bachelor’s degree in Engineering, Operations, Supply Chain, or related field
- 5+ years of experience in hardware operations, manufacturing, QA, or program management
- Professional fluency in Mandarin Chinese (written and spoken) is required. You must be able to communicate technical specifications and negotiate timelines directly with factory floor leads and overseas suppliers without a translator
- Ability to travel (domestic and international) up to 25% to visit manufacturing sites and vendors
- Proven experience releasing products into mass production
- Strong experience managing contract manufacturers
- Deep understanding of NPI, ramp, and manufacturing processes
- Experience building or improving QA systems
- Comfortable working in a fast-paced startup environment
Benefits
- Excellent health, dental and vision insurance for you and your dependents
- 401k plan
- Flexible PTO policy
- Catered lunch in office with fully stocked snacks and beverages
- Pet insurance for your fur babies
- Voluntary life insurance plan
- Competitive salary and options in a small, rapidly scaling company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assurancecontract manufacturing managementyield improvementroot cause analysiscorrective actionspreventive actionscapacity planningproduction controlsinspection standardsNPI
Soft Skills
leadershipcommunicationnegotiationproblem-solvingorganizational skillsadaptabilityteam collaborationstrategic alignmentupdate reportingescalation management
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in OperationsBachelor’s degree in Supply Chain