MASC Medical Recruitment Firm

Care Manager Assistant

MASC Medical Recruitment Firm

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $15 - $25 per hour

Job Level

Junior

About the role

  • Provide one-on-one peer support through hybrid engagement to build trust, offer encouragement, and support individuals through personal goals.
  • Use motivational interviewing techniques to guide members toward healthier decisions, improved stability, and increased engagement with their care.
  • Assist members with navigating digital platforms, telehealth tools, mobile apps, and other technology used in their care plan.
  • Document interactions, progress updates, and follow-up needs in the organization’s systems with accuracy and timeliness.
  • Help members set achievable goals, build routines, and access community or social resources.
  • Collaborate with behavioral health teams, case managers, or care coordinators to ensure members receive comprehensive support.
  • Monitor member engagement patterns and proactively reach out when additional encouragement or check-ins are needed.
  • Maintain appropriate boundaries and uphold peer-support ethics while fostering genuine connection.

Requirements

  • Experience in peer support, mentoring, coaching, community support, or lived experience supporting personal recovery (Preferred).
  • Familiarity with motivational interviewing or willingness to complete training.
  • Tech-savvy and comfortable with mobile apps, electronic documentation, and remote communication.
  • Strong communication, empathy, and rapport-building abilities.
  • Ability to work independently, stay organized, and follow structured workflows.
  • Bilingual (Preferred).
  • Bachelor’s degree (Added Plus)
Benefits
  • 3 weeks paid time off (2 weeks + 6-7 company recognized holidays)
  • 401K
  • Medical
  • Dental
  • Vision
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
motivational interviewingpeer supportcoachingcommunity supportelectronic documentationremote communication
Soft Skills
communicationempathyrapport-buildingorganizational skillsindependence