Marsh McLennan

Regional Director – Business Process and Technical Development

Marsh McLennan

full-time

Posted on:

Location Type: Hybrid

Location: Golden Valley • Kansas • Minnesota • United States

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Salary

💰 $78,100 - $145,700 per year

Job Level

Lead

About the role

  • Lead efforts to equip colleagues with the skills and resources needed for efficient, accurate work while aligning with best practices
  • Champion workflow solutions that balance efficiency, quality, and consistency, incorporating stakeholder input
  • Ensure consistent client service processes and adherence to quality and data standards
  • Design training programs to develop client service teams’ skills, support career growth, and drive exceptional results

Requirements

  • 10 years of business operations and/or leadership experience within the insurance or related industry
  • Bachelor's degree or equivalent experience
  • Strong expertise in business process optimization, technology management, and compliance oversight
  • Proven ability to manage complex operational projects
  • Demonstrated ability to work under pressure to meet deadlines and adapt to changing needs in a high production environment
Benefits
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business process optimizationtechnology managementcompliance oversightproject management
Soft Skills
leadershipcommunicationadaptabilityproblem-solvingteam development