Marsh McLennan

Client Service and Sales Specialist

Marsh McLennan

full-time

Posted on:

Location Type: Remote

Location: Arizona • Kansas • United States

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Salary

💰 $44,800 - $89,500 per year

About the role

  • Convert active leads into sales and solicit participation for compensation and benefit surveys
  • Respond to inbound calls, emails, and chat inquiries, which may require deviation from standard screens, scripts, and procedures
  • Conduct needs-based assessments to identify the right products and/or solutions for clients and prospects
  • Leverage internal connections and resources to provide answers and resolve client issues
  • Process client and product order information
  • Demonstrate Mercer proprietary systems to end-users (clients)

Requirements

  • Bachelor’s degree preferred, or an Associate’s degree with 3+ years of experience in a corporate environment
  • Exceptional customer service skills
  • Tech-Savvy – ability to learn and navigate multiple platforms
  • Excellent organizational, time management, verbal, written, interpersonal, and business communication skills
  • Ability to work a consistent schedule of 9:00 AM–6:00 PM CST
Benefits
  • health and welfare benefits
  • tuition assistance
  • 401K savings and other retirement programs
  • employee assistance programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceorganizational skillstime managementverbal communicationwritten communicationinterpersonal skillsbusiness communication
Certifications
Bachelor’s degreeAssociate’s degree