Principal, Business Operations
Kraken Digital Asset Exchange
Business Process Specialist, Surety
Marsh McLennan
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $58,200 - $108,500 per year
Job Level
Mid-LevelSenior
About the role
- As our Business Process Specialist, Surety on the National AMS team, you’ll be a strong process design focused professional who knows how to balance efficiency, quality and consistency in systems.
- Working in conjunction with the Business Process Leader, you will focus on the activities within your line of business, participating in working groups, in collaboration with national and regional representatives, to create standardized workflows across MMA National that take full advantage of our technology toolkit.
- Support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables and lead training efforts.
- Define requirements, redesign, and implement best-in class business processes, workflows and data standards.
- Document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference.
- Report to the Business Process Leader.
- Demonstrate National MMA core values of integrity, collaboration, passion, innovation, and accountability.
Requirements
- Minimum 3-5 years of experience in designated line of business
- Understanding of the insurance brokerage business
- Awareness of the impact and consequences of decisions affecting the business process design
- Proven critical thinking, analytical, and problem solving skills
- A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices
- Team player; enthusiastic and engaging with an ability to work with a wide range of cross-functional work teams and leaders
- Challenges the status quo to make business process improvement recommendations (plus)
- Experience working with an agency management system (plus)
- Demonstrates a bias for action and a commitment to achieving sustainable results (plus)
