Marketplacer

Consultant

• In this role, you will be the technical expert helping customers and partners unlock the full potential of the Marketplacer platform.
• You’ll bridge business vision and technical execution, designing scalable integration architectures across complex enterprise ecosystems, including ERP, OMS, PIM, and eCommerce platforms.
• Acting as a trusted advisor, you’ll guide clients through technical complexity and ensure implementations are robust, scalable, and built for long-term success.
• Collaborate with clients to design and architect scalable solutions using Marketplacer's APIs and GraphQL.
• Define integration patterns that connect Marketplacer with ERPs, CRMs, and front-end frameworks (Headless, React, etc.).
• Ensure technical designs align with best practices for performance, security, and maintainability.
• Act as the technical point of contact during the post-sales implementation phase.
• Guide developers and partners on best practices for building on top of the Marketplacer platform.
• Troubleshoot complex technical issues and provide architectural guidance to ensure successful project go-lives.
• Develop and deliver technical workshops, training sessions, and documentation for customers and agency partners.
• Empower our partner ecosystem to build high-quality, sustainable marketplace solutions.
• Act as a bridge between the field and our Product/Engineering teams to advocate for feature enhancements and bug fixes.
• Create and maintain scalable technical assets, including sample code, boilerplates, and implementation guides.
• Support the pre-sales team on complex technical scoping and feasibility assessments when required.
• Continuously improve implementation methodologies to reduce time-to-value for our customers.

Technical Consultant

Solutions Engineer

• Support Account Executives through discovery and technical validation
• Assist in delivering tailored product demonstrations
• Help articulate technical capabilities and business value
• Contribute to solution design aligned to customer needs
• Support Proof of Concepts (POCs) and technical validation
• Assist with RFP responses and technical documentation
• Gather and share customer requirements and feedback
• Support communication between customers and Product/Engineering
• Work closely with Delivery teams to ensure smooth handovers
• Contribute to internal knowledge sharing and documentation

Onboarding Specialist

• Deliver end-to-end seller onboarding and activation
• Seller enablement, workshops and communication
• Support sellers with platform setup and catalogue onboarding
• Manage onboarding workflows and tasks within SLA
• Maintain product data accuracy and marketplace compliance
• Act as the primary operational contact during onboarding, working alongside Customer Success
• Identify risks or delays and drive resolution, troubleshooting

Technical Consultant

Solutions Engineer

Seller Onboarding Specialist