Markel

Recruitment

• Manage a recruitment strategy for all non-exempt roles within State National
• Full life-cycle recruitment of non-exempt hires: sourcing, screening & assessment, candidate submittals, manage the interview process, and negotiate offers
• Administer assessments to selected candidates
• Provide regular updates and needs calibration to hiring teams and HRBPs
• Leverage the company EVP to implement marketing strategies to attract diverse talent
• Represent State National as an employer of choice at local career fairs and college campuses

Recruiter

Analyst

• Own day-to-day DQ monitoring across DQPro and Ataccama, keeping controls current, effective, and well-documented.
• Run validation, reconciliations, and profiling to identify anomalies, false positives, and root causes.
• Produce data analysis and feedback to evidence progress, highlight trends, and ensure clear visibility of data quality status and outcomes.
• Support release and environment checks (pre‑prod to prod) and help transition new controls into stable BAU monitoring.
• Maintain DQ registers, rule inventories and evidence packs, producing clear summaries for governance forums.
• Build familiarity with Reference Data Management (RDM) processes and support the business with ad‑hoc queries, guidance and operational needs as required.
• Track recurring issues and improvements, partnering with stakeholders to drive remediation and strengthen monitoring over time.

Data Quality Analyst

Claims Specialist

• Investigate, evaluate, and help resolve claims
• Responsible for the resolution of claims of low complexity and exposure
• Review claim information to determine coverage and recommend appropriate next steps
• Assist with evaluating potential exposures on claims and alerting Management or internal partners when needed
• Adhere to Fair Claims Practices Regulations and claims handling guidelines
• Prepare and distribute claim reports
• Build strong relationships with internal stakeholders including Underwriting
• Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
• Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices
• Travel to other claim offices and conferences as needed

Associate Claims Examiner

• Investigate, negotiate and settle complex primary and excess policy casualty claims including negligence, premise liability, commercial automobile, construction bodily injury, construction defect, product liability, and sexual assault
• Investigate and analyze coverage under primary and excess casualty insurance policies; make coverage determinations; draft routine and complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation
• Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist internal business partners, including claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues
• Communicate with underwriting as needed to manage claims and to alert of any significant developments
• Promptly communicate with management on adverse case developments and provide information on pertinent issues affecting professional liability product lines
• Proven ability to work in a collaborative team environment
• Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form
• Maintain and adhere to internal guidelines and procedures
• Ensure proper adherence to internal reporting requirements
• Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by management
• Participate in agent related functions and meetings as required
• Actively participate in the ongoing training and development of the claims examiners

Executive Claims Examiner

Customer Support

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters
• Answer questions and resolve low complexity issues
• Facilitate overall serving of accounts and processing business transactions
• Maintain a suspense and follow-up system for outstanding underwriting items
• Ensure accuracy of information inputted into all appropriate systems
• Verify that all necessary documentation is in the file
• Communicate with team members, agents/brokers and other key business partners
• Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions
• Under Underwriter direction, attach appropriate forms and make policy changes as requested
• Establish, support, and maintain effective relationships and/or regular contact with clients

Support Specialist

Insurance

• Lead or assist with ceded reinsurance placements across product lines, including structuring, placement, and administration.
• Partner with underwriting leadership to align reinsurance strategies with product offerings.
• Build and maintain relationships with reinsurers and brokers.
• Manage placement timelines and ensure timely, well-communicated renewals.
• Ensure compliance with approved reinsurer lists and required documentation.
• Coordinate and lead underwriting and/or claims audits.
• Prepare submissions, including product overviews, contract wording, and data requirements.
• Collaborate with Data & Analytics to validate data and identify trends.
• Manage reinsurer inquiries and coordinate internal responses.
• Ensure contracts reflect agreed terms, meet standards, and are executed on time.
• Maintain compliance documentation (Risk Transfer, SOX, regulatory).
• Prepare post-placement materials (treaty summaries, schematics, executive summaries).
• Support internal education on reinsurance structures and strategy.
• Update systems to support reporting and digitization.
• Stay current on contract wording, regulatory changes, and market practices with Legal.
• Partner with accounting/processing teams to ensure accurate treaty implementation.
• Participate in special projects as needed.

Recruiter

Data Quality Analyst

Associate Claims Examiner

Executive Claims Examiner

Support Specialist

Reinsurance Placement Analyst, Senior