Associate Claims Examiner

Markel

Associate Claims Examiner at Markel responsible for investigating and resolving claims of low complexity. Collaborating with various departments and adhering to claims handling guidelines.

Posted 6/3/2026full-timeRed Bank • New Jersey, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $28 - $38 per hourWebsite

About the role

Key responsibilities & impact

Investigate, evaluate, and help resolve claims
Responsible for the resolution of claims of low complexity and exposure
Review claim information to determine coverage and recommend appropriate next steps
Assist with evaluating potential exposures on claims and alerting Management or internal partners when needed
Adhere to Fair Claims Practices Regulations and claims handling guidelines
Prepare and distribute claim reports
Build strong relationships with internal stakeholders including Underwriting
Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices
Travel to other claim offices and conferences as needed

Requirements

What you’ll need

High school diploma required
Bachelor's degree preferred
Must have or be eligible to receive claims adjuster license
Understanding of insurance industry and claims a plus
Excellent customer service skills
Excellent written and oral communication skills
Excellent analytical and problem-solving skills
Excellent organization and time management skills
Ability to work collaboratively and in a team environment
Ability to work autonomously and requiring minimal direction/oversight
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)

Benefits

Comp & perks

multiple health, dental and vision insurance plan options
optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
corporate holidays and floating holidays
parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims resolutionclaims evaluationcoverage determinationanalytical skillsproblem-solving skillsorganization skillstime management skills

Soft Skills

customer service skillswritten communication skillsoral communication skillscollaborative skillsautonomous work ability

Certifications

claims adjuster license