About the role The Associate, Tax Operations provides critical administrative and operational support to the tax team. Gather tax documents, assemble deliverables, and maintain portals and electronic filing records. Communicate with clients and assist with deliverables. Process e-filings, manage rejections, and maintain audit documentation. Coordinate estimated tax payments, confirm completion, and maintain payment records as assigned. Draft invoices, track accounts receivable, and manage data in XCM. Track return flow, support backlog monitoring, and manage task status in XCM and CCH Axcess. Complete administrative tasks including client database management, file management, document management, and internal meeting coordination (engagement letters, tax organizers, tax mailings). Requirements Proficiency with Microsoft Office (Word, Excel, Outlook). Familiarity with basic document handling, workflow coordination, or client service. High school diploma or equivalent. 1+ years of experience in administrative, tax, or financial operations. Bachelor’s degree in Accounting, Finance, Business, or a related field. Experience with tax workflow systems (XCM, CCH Axcess, Box, ShareFile). Experience supporting tax professionals or working in a financial services environment. Meticulous attention to detail and data accuracy; owns quality of work. Manages time and deadlines independently; requires minimal oversight. Clear, professional communicator—written and verbal; proactively seeks and shares information. Customer-focused, maintains confidentiality, and follows through reliably. Learns new technology quickly and adapts to changing systems and workflows. Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills tax document handling e-filing processing invoice drafting accounts receivable tracking data management workflow coordination administrative support tax operations attention to detail time management
Soft skills communication customer focus confidentiality reliability adaptability proactive information sharing independent work meticulousness organizational skills team support