MarcoPolo Learning

People Operations

• Design and standardize core operational processes to create clarity and consistency across the distributed organization
• Develop and deliver a Remote Leadership Training Program for all managers
• Select, implement, and drive adoption of a centralized Project Management/Work Visibility Tool
• Partner with leadership to optimize organizational structure and clarify reporting relationships
• Design and implement a comprehensive 30-60-90 Day Remote Onboarding Program
• Conduct regular skills assessments and develop targeted training interventions
• Partner with department heads to revise all Job Descriptions with clear, measurable KPIs
• Own and execute the formal Performance Improvement Plan (PIP) process
• Build dashboards providing visibility into individual and team performance trends

Director of Remote Operations – People Development

Account Manager

• Lead preparation and management of RFPs and grant/funding applications in the education sector.
• Draft, review, and manage subscription agreements, SaaS contracts, and partnership agreements.
• Manage HubSpot CRM for contracts, vendor records, and workflows, ensuring everything is tracked, current, and accessible.
• Maintain compliance with data protection and privacy requirements (FERPA, COPPA, and education funding regulations).
• Serve as the admin backbone for contracts and procurement, ensuring documentation, policies, and records are complete and accurate.
• Work with education partners, vendors, and internal teams to ensure timely, compliant, and efficient procurement cycles.

Director of Remote Operations – People Development

Education Partnerships – Contracting Specialist