Marathon Talent

IT Support

• **Who we are**
• At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America, where SMBs financial needs are satisfied without ever having to go to a bank.
• R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing). We are a tight-knit team coming from organizations such as Google, Amazon, Nubank, Uber, Capital One, Mercado Libre, Globant, and J.P. Morgan. We are entering a new phase of growth following a strategic investment from Ant International, focused on rapidly expanding our partner footprint, strengthening our credit and underwriting capabilities, and scaling our operations across multiple markets.
• As an IT Support Specialist, you will ensure the operational efficiency of our IT systems and support the security posture of a growing fintech company. You’ll report to the Director of Infrastructure and work closely with our Security and DevOps teams. We’re looking for someone proactive, detail-oriented, and passionate about technology.

IT Support Specialist

General Counsel

• Lead legal due diligence processes for all investment opportunities.
• Identify regulatory, structural, and transactional risks in Venezuela.
• Assess legal feasibility of potential investments.
• Design and implement legal structures for investments and transactions.
• Draft, review, and negotiate contracts and transaction documents.
• Support negotiations and closings alongside the investment team.
• Support fund formation and investment vehicle structuring.
• Ensure compliance with local Venezuelan regulations and international frameworks.
• Coordinate with external counsel (local and international).
• Advise portfolio companies on governance, compliance, and legal risks.
• Support implementation of corporate governance structures.
• Mitigate legal risks throughout the investment lifecycle

Sales

• Manage the entire sales cycle for enterprise banking clients, from lead generation to deal closure, consistently meeting or exceeding sales targets.
• Develop a deep understanding of the banking industry's challenges and present tailored solutions that address client needs.
• Build and maintain strong relationships with key decision-makers and stakeholders within banking institutions.
• Identify and prioritize high-value opportunities based on ideal customer profiles and market segmentation.
• Collaborate with internal teams including marketing, product, and customer success to ensure alignment and client satisfaction.
• Represent our client at banking conferences, industry events, and networking sessions to promote brand awareness and generate leads.
• Maintain accurate and up-to-date information within the CRM system to support sales forecasting and reporting.

Enterprise Sales – Banking

Graphics Designer

• Develop and execute creative concepts for marketing campaigns, digital channels, print materials, and social media.
• Create and design visual assets including infographics, brochures, banners, presentations, and other marketing collateral.
• Ensure consistency of brand identity across all design outputs.
• Collaborate with cross-functional teams to understand project requirements and deliver on objectives.
• Manage multiple design projects simultaneously while meeting deadlines.
• Provide guidance and mentorship to junior designers when necessary.
• Stay up-to-date with the latest design trends, tools, and technologies to continuously improve design quality.

Senior Graphic Designer

Full-stack Engineer

• Lead the design and development of robust, scalable web applications that deliver exceptional user experiences.
• Collaborate closely with cross-functional teams to build and maintain web platforms utilizing modern web technologies.
• Responsible for full lifecycle web application development, including frontend interface implementation, backend service design, database integration, and deployment.
• Make critical architectural decisions and drive technical excellence.

Senior Web Fullstack Engineer

Marketing

• ****Key Responsibilities****
• - Support the development of the annual Business Plan and execute the Marketing plan, focused on the end customer and distribution channels. This includes initiatives targeting both farriers and distributors (online and offline).
• - Conduct market research to generate insights for improving processes and products, as well as monitoring competitors. This includes updating market share data.
• - Define KPIs for end customers (farriers, including Farrier Support channels) and distributors (service satisfaction), in collaboration with regional management.
• - Develop the Marketing budget based on performance analysis and market conditions, and track it monthly with the finance team.
• - Strengthen the digital ecosystem and track performance metrics (website, social media, e-commerce, e-learning, CRM).
• - Ensure the implementation of the Center of Excellence (CoE), working closely with all business unit leaders and regional teams (including claims management and product improvements).
• - Partner with the local Sales Manager to understand priority areas, with a strong focus on Trade Marketing plans based on segmentation.
• - Lead the local digital agency, ensuring alignment with the marketing strategy, facilitating brainstorming sessions, and providing ongoing feedback.
• - Collaborate with other LATAM Marketing team members, promoting best practices and sharing ideas.
• - Lead and develop the Marketing Assistant, ensuring their growth and motivation.

Marketing Lead

Software Engineer

• Establish predictable delivery rhythms across all squads
• Ensure clear planning, realistic commitments, and reliable follow-through
• Drive cross-squad alignment and dependency management across payments, billing, SIS, and platform initiatives
• Define and enforce delivery readiness standards for mission-critical releases
• Create shared visibility into delivery health, risks, and progress across markets
• Review delivery health across squads, initiatives, and markets
• Partner closely with Product Managers and Engineering Leads to plan high-confidence execution
• Identify and resolve execution bottlenecks, dependencies, and delivery risks
• Ensure high-quality requirements, acceptance criteria, and definitions of ready/done
• Coordinate release readiness and go/no-go decisions for critical systems
• Surface risks early and escalate decisively when trust, revenue, or quality is at risk
• Continuously improve delivery processes, tooling, and operating cadence

Head of Product & Engineering Delivery

Customer Success Manager

• Guide partners through the onboarding process, providing in-depth training to ensure a smooth and seamless experience with Conekta’s platform.
• Act as a lifeline between the partners customer and Conekta to ensure account validation, complete due diligence and activation process.
• Ensure that every account that goes through the onboarding process has its personalized risk, pricing and RevShare setup.
• Collaborate with PSM, Merchant Performance, and other internal teams to ensure account affiliation with our banking partners to ensure maximum performance and cost efficiency.
• Act as the voice of the partner, sharing feedback and insights with internal teams to drive continuous improvement in Conekta’s offerings.
• Contribute to retention initiatives by ensuring partners are satisfied and see long-term value in Conekta’s solutions.
• Assist PSM with highlighting key performance metrics and recommending actionable insights for optimization.

Partner Success Intern

Performance Marketing

• Lead the growth strategy for the company’s e-commerce platform.
• Manage and optimize sales on marketplaces.
• Define digital revenue targets and ensure their achievement.
• Design and implement strategies to increase conversion rate, average order value, and repeat purchases.
• Plan, execute, and optimize paid media campaigns (Meta Ads, TikTok Ads, Net Ads, or others).
• Manage and optimize the advertising budget with a focus on efficiency and scalability.
• Monitor and optimize key KPIs: CPA, ROAS, ROI, CAC, conversion rate.
• Implement continuous experimentation (A/B testing, new formats, new audiences).
• Design commercial campaigns and promotions aligned with sales objectives.
• Ensure consistency between organic content and paid performance efforts.
• Connect brand positioning with tangible commercial results.
• Lead and mentor the Community Manager as a direct report.
• Coordinate the daily execution of campaigns and content.
• Make fast, data-driven decisions.
• Adjust strategy in real time based on performance.