Mara

Quality Specialist

• Maintain product quality documentation, specifications, SOPs, and quality records within compliance requirements
• Coordinate document revisions and approvals within the Quality Management System (QMS)
• Prepare and manage customer-facing quality documentation, including product specifications, customer dossiers, technical data sheets, questionnaires, and product statements
• Coordinate cross-functional information to respond to customer quality requests
• Support customer quality inquiries with accurate documentation and timely follow-up
• Manage requirements associated with ORIVO certification
• Manage analytical testing activities, sample submissions, and test-result tracking
• Coordinate stability studies, including sample inventory, testing schedules, data collection, and report preparation
• Analyze analytical and stability data to identify trends and escalate potential quality concerns
• Support product development, scale-up, technology transfer, and commercialization quality activities
• Develop SOPs, work instructions, testing programs, and third-party laboratory qualifications
• Maintain raw material, packaging, and finished product specifications
• Participate in validation, risk assessment, and product launch readiness activities
• Collaborate with internal and external partners to ensure manufacturing processes and finished products meet approved quality requirements

Product Quality Specialist

Supply Chain

• Lead day-to-day supply chain operations across procurement, logistics, inventory management, and distribution
• Manage, mentor, and develop a high-performing team across multiple locations and time zones
• Ensure strong execution, clear accountability, and alignment with operational priorities
• Lead the Sales & Operations Planning process and facilitate monthly S&OP meetings
• Align demand forecasts, supply planning, and production
• Implement inventory control practices to optimize stock levels and improve working capital efficiency
• Use data and reporting to identify gaps, improve forecast accuracy, and proactively address risks
• Manage contract manufacturing and logistics partners for cost, quality, and delivery performance
• Monitor supplier performance using KPIs and drive continuous improvement with key partners
• Support supplier selection and onboarding
• Negotiate commercial terms and manage vendor relationships
• Identify opportunities to reduce costs, improve service levels, and strengthen supplier reliability
• Oversee global logistics and distribution operations
• Manage warehouse and inventory processes to minimize stockouts, excess inventory, and inefficiencies
• Partner with logistics providers to improve transportation performance and optimize network efficiency
• Lead continuous improvement initiatives across the supply chain
• Establish and track KPIs to monitor performance and drive accountability
• Apply Lean, Six Sigma, or similar methodologies to improve efficiency and scalability
• Ensure compliance with regulations, trade requirements, and internal policies
• Identify supply chain risks and implement mitigation strategies
• Support contingency plans to minimize disruption and maintain continuity
• Report to the VP, Operations and collaborate with cross-functional teams

Director, Supply Chain

Human Resources

• Maintain accurate and confidential employee records and HR documentation in the HRIS
• Prepare HR reports, metrics, and administrative documentation
• Assist with improving HR administrative processes and documentation
• Coordinate onboarding and offboarding, including documentation, system access, equipment, and employee setup
• Prepare onboarding materials and support a welcoming new-employee experience
• Coordinate the company’s mobile device program, device assignments, inventory, and vendor communications
• Provide day-to-day administrative support across Human Resources
• Assist with employee engagement initiatives, recognition programs, wellness activities, and culture events
• Support employee surveys and feedback initiatives
• Prepare and distribute internal communications, including the monthly employee newsletter
• Support communication of HR programs, employee events, policy updates, and employee resources
• Contribute to HR projects and initiatives supporting the employee experience and Mara’s people strategy
• Coordinate business travel, expense reporting, and administrative logistics for Senior Leadership Team members
• Coordinate workplace operations and hospitality, including meeting logistics, office resources, amenities, and catering
• Provide administrative support for meetings, special projects, and cross-functional initiatives

Product Quality Specialist

Director, Supply Chain

HR Administrator