
Facilities Manager
MAPP
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £55,000 - £60,000 per year
About the role
- The Facilities Manager is responsible for the direct management of properties within our portfolio, including the management and direction of staff reporting to them.
- The role will involve supporting the buildings and FM based teams linking in with the existing Facilities Team network within the region.
- Additionally, the Facilities Manager is responsible for representing MAPP in the local and regional business and real estate community to promote MAPP’s reputation and capabilities to prospective tenants, clients and the Client.
- Line management of a team, enabling strong team performance through effective leadership, providing support and mentoring to colleagues.
- Working collaboratively with internal stakeholders to deliver excellent customer service to our clients and occupiers.
- A high level of integrity and professionalism must be demonstrated and always maintained.
Requirements
- A track record of FM in multi-let office buildings.
- Across buildings of different ages and sizes - a strong understanding of systems, equipment, technology and landlord’s services is helpful
- Of dealing with occupiers through fit out and everyday occupation and what matters to them
- A good working knowledge of H&S, environmental and statutory regulations
- A good working knowledge of FM in hard and soft services
- A reasonable knowledge of networks, building management technology, industry software, compliance platforms and PO/invoice approval systems
- Demonstrably strong customer service skills
- Proven experience in service charge budgeting and understanding of RICS Codes
- Implementing processes and procedures and bringing teams through to deliver them
- Health & Safety - IOSH/NEBOSH
- IWFM Member
Benefits
- A track record of FM in multi-let office buildings.
- Across buildings of different ages and sizes - a strong understanding of systems, equipment, technology and landlord’s services is helpful
- Of dealing with occupiers through fit out and everyday occupation and what matters to them
- A good working knowledge of H&S, environmental and statutory regulations
- A good working knowledge of FM in hard and soft services
- A reasonable knowledge of networks, building management technology, industry software, compliance platforms and PO/invoice approval systems
- Demonstrably strong customer service skills
- Proven experience in service charge budgeting and understanding of RICS Codes
- Implementing processes and procedures and bringing teams through to deliver them
- Health & Safety - IOSH/NEBOSH
- IWFM Member
- Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilities managementservice charge budgetingbuilding management technologyfit out managementhard servicessoft servicescompliance platformsPO/invoice approval systemsunderstanding of systems and equipmentknowledge of H&S regulations
Soft Skills
leadershipmentoringcustomer servicecollaborationintegrityprofessionalismteam performancecommunicationstakeholder managementproblem-solving
Certifications
IOSHNEBOSHIWFM Member