MAPAL Dr. Kress KG

Software Engineer

• Trains and learns base processes and steps to consider, determine and recommend best designs for customer and pricing beginning with simple designs
• Design concepts for customers' process for all product lines
• Trains and learns to analyze customer requirements for producing parts (quality of holes or surfaces; SPC requirements and tolerances) and create proposal drawings based on RFQ
• Trains and learns how to revise and document all changes to existing and new product designs
• Trains and learns supporting operations by reviewing, recommending and troubleshooting issues related to production runs
• Trains and learns how to manage, administer and ensure all proposals and quotes are accurate and in accordance with all MAPAL Inc procedures and policies including all documentation
• Ensure work area and equipment are maintained, organized and clean to Mapal standards
• Exceed and exhibit all Mapal Inc. behaviors as defined by policy, procedure and standards
• Actively participates in all cross-functional team projects and assignments as directed by Plant Manager
• Additional entry level responsibilities as needs present

Engineering Technician

• Develop CNC programs using CAD/CAM software for parts provided by customers
• Simulate complete machining processes to estimate cycle times, tool paths, and material removal rates
• Integrate MAPAL cutting tools- including solid carbide, PCD, ISO, fine boring, and actuating tools- into simulations
• Collaborate with Process Engineers to validate machining strategies and tooling selections
• Work with Fixture Specialists to ensure tool paths avoid interference and accommodate workholding constraints
• Optimize programs for efficiency, tool life, and surface finish
• Generate setup sheets, tool lists, and simulation reports for internal and customer use
• Maintain a library of machining templates and tool data for reuse and standardization
• Support trials, prove-outs, and troubleshooting as needed

CAD/CAM Programmer

Project Manager

• Receive and process order within required time allotment
• Review order from completeness and accuracy to customer specifications including verification from operations /supply chain / keeping the tool list updated
• Follow-up with customer accordingly
• Process confirmation and ensure customer received via written verification
• Inputs and processes all RFQ’s in accordance with all policies, procedures, and customer specifications
• Key contact to ensure customer contact is achieved
• Prepares and manages backlog to ensure order is processed within cost and delivery restrictions
• Back-up to Customer Service Department order entry when needed
• Verify pricing and part #’s and cross check all orders
• Ensure customer is updated throughout order, manufacturing, and delivery process
• Assist sales and customers by providing information regarding delivery, product status, pricing
• Ensure follow-up and follow through are satisfactory to the customer
• Process material needs as needed and via procedure
• Create purchase order in accordance with policy and procedure
• Ensures all MSDS and ISO required documents are secured
• Identify risks, delays, and escalate when needed
• Ensure work area and equipment are maintained, organized and clean to MAPAL standards
• Exceed and exhibit all MAPAL Inc. behaviors as defined by policy, procedure and standards
• Ensure written flow charts, work instructions and/or standards for each position responsibility is consistent and accurate
• Update, refine and adjust as needed or required
• Actively participates in all cross-functional team projects and assignments as directed by Manufacturing Director
• Tasks as assigned to qualification standard

Commercial Project Coordinator

Application Engineer

• Prepare and execute comprehensive project plans, ensuring adherence to scope, budget, and timelines.
• Actively manage projects, updating the management team on progress, and perform risk management to mitigate potential issues.
• Maintain clear communication with internal teams, external contractors, and stakeholders to ensure successful project completion
• Develop and implement a strategic sales plan to drive growth within the assigned region, achieving or exceeding annual budget targets
• Partner with customers to identify and generate new applications for the MAPAL product line, presenting and demonstrating value-added solutions to meet their specific needs
• Work closely with MAPAL support teams to troubleshoot and resolve customer challenges, ensuring a seamless customer experience
• Serve as the key liaison between the customer, manufacturing, and engineering teams to ensure prompt resolution of delivery, performance, and design-related queries, fostering confidence for future sales
• Provide instruction and training to customers on the utilization and application of MAPAL tooling to ensure optimal performance
• Address tooling issues on the customer’s shop floor, report findings, and recommend changes as needed to improve outcomes and enhance customer satisfaction

Key Accounts Sales Application Engineer

Sales Engineer

• You develop and implement sales plans to achieve annual sales budget for your assigned territory
• You partner with the customer to identify solutions to their challenges and opportunities within the MAPAL product line
• You present and demonstrate value added solutions coherently and completely
• You coordinate and interact with MAPAL support teams as needed to troubleshoot and solve customer challenges
• You are the link between the customer and MAPAL to ensure delivery, performance, and design questions are handled promptly and resolved quickly
• You instruct and train on the proper use and application of solutions provided
• You identify and work to resolve customer issues and by reporting findings. You recommend necessary changes proactively and reactively

Engineering Technician

CAD/CAM Programmer

Commercial Project Coordinator

Key Accounts Sales Application Engineer

Sales Engineer, AL/MS/FL