MAPAL Dr. Kress KG

Sales Engineer

• Develop and implement sales plans to achieve annual sales budget goal for assigned territory
• Identify and capture new growth opportunities within the aerospace, automotive, and medical sectors
• Promote, train and manage the MAPAL product offering to local authorized distributor network partners
• Troubleshoot complex machining challenges involving milling, turning, and hole-making & hole-finishing
• Conduct on-site tool testing and performance analysis to reduce cycle times and improve part quality
• Demonstrate total cost of ownership (TCO) savings to procurement and engineering teams at end-user customers

Technician

• Perform quality inspections of incoming and coated cutting tools under a microscope to identify defects and ensure compliance with quality standards
• Document and report inspection results accurately
• Collaborate with production and engineering teams to address quality issues and improve processes
• Operate ancillary equipment to post process the diamond coated product for improved function and appearance
• Maintain the work area in accordance with lab cleanliness and safety standards
• Assist with logistics, including inventory tracking, shipment preparation, and receiving goods
• Maintain detailed records of quality checks, tool status, and shipping/receiving activities
• Operate and maintain quality inspection tools and microscopes
• Utilize basic Microsoft Office Suite software (Excel, Word, Outlook) for documentation and communication
• Follow established procedures for quality assurance and safety standards
• Assist with other duties as assigned to support overall production and logistics

Production Technician – SP3

Application Engineer

• Develops and implements sales plan to develop sales growth to an annual budget within a specific sales region
• Partners with the customer to generate new applications within the MAPAL product line presenting and demonstrating value added solutions
• Coordinates and interacts with the customer plant and MAPAL to troubleshoot customer challenges; organize and plan how to optimize; expert in documenting process to build library and training
• Liaison between the engineer on customer site, customer service, manufacturing and engineering to address changes to optimize performance
• Instructs and trains customers on the implementation of cutting tools supplied
• Resolves cutting tool issues on the customer's floor and reports findings, recommends changes as required
• Accountable and responsible for all assigned product line testing, reporting, and closing out of test tool process including documentation; coordination with MAPAL teams including Finance
• Recommend speeds and feeds for cycle times and tool life, manufacturability
• Technical support for the internal and external teams (technical contact to internal design department and affiliated companies; technical support for sales staff). Provides and shares technical documentation and data (e.q. approval and final drawings, tooling examples, machine data, etc.). Liaison between the customer, manufacturing and engineering to resolve performance or design issues that are encountered on customer site.
• Instructs and trains as required on the utilization and application of tooling supplied
• Maintain contact to customers/MAPAL for technical requirements and needs.
• Utilizes engineering and past application knowledge to process applications
• Analyze customer requirements for producing parts (quality of holes or surfaces; SPC requirements and tolerances).
• Interacts with the customer to generate new applications within the MAPAL products offered as well as suggest other products for tooling packages.
• Resolves tooling issues on the customer’s floor and reports findings, recommends changes as required

Aerospace Application Engineer

Software Engineer

• Trains and learns base processes and steps to consider, determine and recommend best designs for customer and pricing beginning with simple designs
• Design concepts for customers' process for all product lines
• Trains and learns to analyze customer requirements for producing parts (quality of holes or surfaces; SPC requirements and tolerances) and create proposal drawings based on RFQ
• Trains and learns how to revise and document all changes to existing and new product designs
• Trains and learns supporting operations by reviewing, recommending and troubleshooting issues related to production runs
• Trains and learns how to manage, administer and ensure all proposals and quotes are accurate and in accordance with all MAPAL Inc procedures and policies including all documentation
• Ensure work area and equipment are maintained, organized and clean to Mapal standards
• Exceed and exhibit all Mapal Inc. behaviors as defined by policy, procedure and standards
• Actively participates in all cross-functional team projects and assignments as directed by Plant Manager
• Additional entry level responsibilities as needs present

Sales Engineer

Production Technician – SP3

Aerospace Application Engineer

Engineering Technician