Director, Digital Product Delivery
Manulife
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$125,100 - CA$175,100 per year
Job Level
About the role
- Lead end-to-end delivery of digital products and features across the authenticated Group Benefits digital ecosystem
- Run a high-performing team of Product Owners
- Turn strategic priorities into actionable roadmaps
- Guide multi-year plans that drive adoption, engagement, and business outcomes
- Own and execute the digital roadmap
- Establish and maintain a predictable, healthy release cadence across mobile and web platforms
- Champion analytics-informed decision-making
- Improve the health and stability of digital products in market
- Build a structured incident triage and routing framework
- Partner with engineering teams to reduce incident volume
Requirements
- 8+ years in digital product or delivery roles
- 3+ years leading Product Owners or similar roles
- Proven experience shipping complex digital products within matrixed, multi-stakeholder environments
- Deep understanding of agile delivery practices
- Strong stakeholder management
- Strong communication and storytelling skills
- Experience in regulated industries such as financial services or insurance is an asset
- Ability to manage competing priorities and work under pressure
- High ownership, strong business orientation, and a proactive builder mindset
Benefits
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Paid time off (holidays, vacation, personal and sick days)
- Full range of statutory leaves of absence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital product deliveryagile delivery practicesroadmap developmentanalytics-informed decision-makingincident triagerelease managementproduct managementstakeholder managementteam leadershipmulti-year planning
Soft Skills
communication skillsstorytelling skillshigh ownershipbusiness orientationproactive mindsetability to manage competing prioritieswork under pressureteam collaborationstrategic thinkingproblem-solving