
Strategy Lead, Global Records & Information Management
Manulife
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$92,900 - CA$142,900 per year
Job Level
About the role
- Develop and execute enterprise RIM strategies leveraging data, analytics, and AI to ensure global regulatory compliance.
- Lead large‑scale, enterprise‑wide records management implementations across key repositories such as SharePoint.
- Partner with global stakeholders across operations, technology, legal, compliance, and risk to advance RIM policy compliance, training, and awareness.
- Oversee RIM governance through committees and working groups, ensuring progress against milestones and effective risk monitoring.
- Produce and analyze metrics and reports; maintain the Global Record Retention Schedule in alignment with evolving regulations.
- Drive change management and communications initiatives that strengthen RIM accountability, stakeholder engagement, and a culture of compliance and innovation.
Requirements
- Minimum 5 years of experience in risk and control, compliance, audit and/or records management within financial services.
- Degree in records/Information management/computer science/data analysis or library science or related field preferred.
- Professional certifications in risk management, auditing, compliance or RIM are advantageous.
- Experience in managing large-scale archival and destruction projects.
- Familiarity with global insurance operations and regulatory environments.
- Proven ability to work in a global, matrixed organization.
- Familiarity with MS 365 suite of tools including Purview, Power BI, Power Platform.
- Familiarity with records management software and systems, such as SharePoint, Alfresco, Confluence or similar applications.
Benefits
- Health, dental, mental health, vision insurance
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Generous paid time off including holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsAIrecords managementrisk managementcomplianceauditdata analysisarchival managementdestruction projectsmetrics analysis
Soft Skills
leadershipstakeholder engagementchange managementcommunicationcollaborationorganizational skillsproblem-solvinginnovationtrainingawareness
Certifications
risk management certificationauditing certificationcompliance certificationRIM certification