Manulife

Strategy Lead, Global Records & Information Management

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: TorontoCanada

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Salary

💰 CA$92,900 - CA$142,900 per year

Job Level

About the role

  • Develop and execute enterprise RIM strategies leveraging data, analytics, and AI to ensure global regulatory compliance.
  • Lead large‑scale, enterprise‑wide records management implementations across key repositories such as SharePoint.
  • Partner with global stakeholders across operations, technology, legal, compliance, and risk to advance RIM policy compliance, training, and awareness.
  • Oversee RIM governance through committees and working groups, ensuring progress against milestones and effective risk monitoring.
  • Produce and analyze metrics and reports; maintain the Global Record Retention Schedule in alignment with evolving regulations.
  • Drive change management and communications initiatives that strengthen RIM accountability, stakeholder engagement, and a culture of compliance and innovation.

Requirements

  • Minimum 5 years of experience in risk and control, compliance, audit and/or records management within financial services.
  • Degree in records/Information management/computer science/data analysis or library science or related field preferred.
  • Professional certifications in risk management, auditing, compliance or RIM are advantageous.
  • Experience in managing large-scale archival and destruction projects.
  • Familiarity with global insurance operations and regulatory environments.
  • Proven ability to work in a global, matrixed organization.
  • Familiarity with MS 365 suite of tools including Purview, Power BI, Power Platform.
  • Familiarity with records management software and systems, such as SharePoint, Alfresco, Confluence or similar applications.
Benefits
  • Health, dental, mental health, vision insurance
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans (including pension and global share ownership plan with employer matching contributions)
  • Financial education and counseling resources
  • Generous paid time off including holidays, vacation, personal, and sick days
  • Full range of statutory leaves of absence
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsAIrecords managementrisk managementcomplianceauditdata analysisarchival managementdestruction projectsmetrics analysis
Soft Skills
leadershipstakeholder engagementchange managementcommunicationcollaborationorganizational skillsproblem-solvinginnovationtrainingawareness
Certifications
risk management certificationauditing certificationcompliance certificationRIM certification