Bilingual Customer Service Rep, French, English
Manitoulin Transport
full-time
Posted on:
Location Type: Remote
Location: Canada
Visit company websiteExplore more
About the role
- Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)
- Scheduling & confirming pick up's
- Follow up on interline requested pick up's
- Co-ordinating with other departments/terminals to ensure customers' requirements are being met
- Assisting sales
Requirements
- Must be bilingual (Able to speak and write fluently in both English and French)
- Professional writing & phone skills
- Ability to problem solve
- Ability to work as a team & individually
- Excellent communication
- Reliable
Benefits
- Profit Sharing Benefits (including health and dental)
- Opportunities for growth and advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
bilingualprofessional writing skillsphone skillsproblem solvingteamworkindependenceexcellent communicationreliability