Manitoulin Transport

Network Engineer

• Monitor, troubleshoot, and maintain network hardware and software, including switches, firewalls, and wireless access points, to ensure 24/7 connectivity.
• Regularly update and patch network devices and servers to maintain compliance with ISO 27001 security standards.
• Support computing environments and cloud networking components within IBM Cloud.
• Act as the primary escalation point for network and telecommunications issues, resolving break/fix tickets and service requests within established SLAs.
• Maintain the physical standards and organization of on-site wiring closets across the enterprise.
• Ensure accuracy of network diagrams, site configurations, and IT asset management records.
• Audit telecom related vendor billing to ensure accurate business unit allocations and removal/turn down of unnecessary circuits.
• Liaise effectively with third-party partners, vendors, and external clients for troubleshooting support and ongoing MACD.
• Evaluate and recommend new technologies and upgrades to enhance network efficiency.
• Participate in an on-call rotation for addressing network emergencies outside of business hours.

Network Administrator