Head of Global Account Management
Malt
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
Visit company websiteExplore more
Job Level
About the role
- Scale and lead a high-performing team in the UK
- Orchestrate complex, multi-country enterprise deals
- Coach and develop a team of Global Account Managers and National Account Managers
- Ensure exceptional revenue retention and renewal success
- Oversee the deployment of Malt across different countries
- Manage, coach, and develop team members for high performance and accountability
- Lead sales governance and maintain pipeline quality
- Partner with GAMs on negotiations and renewal strategies
- Bring frontline client insights to the Executive Committee and Product teams
Requirements
- A minimum of 10 years of experience
- Strong "sales-first" background with a proven track record of multi-million pound global enterprise accounts
- Deep understanding of multi-country enterprise sales cycles
- Proven experience within complex matrix organizations
- Experience handling international account consolidation
- Deep experience in the Tech/SaaS sector
- Proven track record in coaching GAMs and building team capabilities
- Mastery of MEDDIC and Salesforce for forecasting accuracy
- Ability to influence C-level stakeholders
- Full professional fluency in English; proficiency in other languages is a plus
- Willingness to travel for key client meetings
Benefits
- 30 days/year annual leave
- 1 month paid sabbatical after 3 years
- Bonus scheme for certain positions
- Stock options for every Malter
- Free books for professional development
- Hybrid remote work policy
- Private health insurance
- Cycle to work scheme
- Season ticket loan for public transport
- Pension contribution of 5% through Aviva
- Dog friendly office in London
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementaccount managementrevenue retentionnegotiation strategiesforecasting accuracyMEDDICSalesforcemulti-country enterprise salesinternational account consolidationteam development
Soft skills
leadershipcoachinginfluencingcommunicationaccountabilityteam performanceclient insightsstrategic thinkingcollaborationproblem-solving