Malone Law P.C.

Receptionist

• Efficiently answer, screen, and direct phone calls to staff; take messages and schedule appointments as needed.
• Perform various administrative and clerical tasks to support the office operations.
• Maintain accurate filing and recordkeeping systems.
• Carry out other related duties as assigned.

Client Services Representative

• Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails.
• Use active listening and effective interviewing techniques to identify and understand client needs.
• Achieve and exceed sales closure goals on a quarterly basis.
• Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures.
• Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions.

Receptionist

Inside Sales – Client Service Coordinator