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Inside Sales – Client Service Coordinator
Malone Law P.C.Inside Sales Representative responsible for converting leads into business opportunities. Join a fast-growing family and estate planning law firm with a compassionate approach to clients.
About the role
Key responsibilities & impact- Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails.
- Use active listening and effective interviewing techniques to identify and understand client needs.
- Achieve and exceed sales closure goals on a quarterly basis.
- Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures.
- Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions.
Requirements
What you’ll need- Minimum of 1 year of proven experience in inside sales, required.
- Proven track record of exceeding sales goals and targets.
- Strong phone presence, with the ability to make numerous phone calls per day.
- Proficiency in Microsoft Office (Teams, Word).
- Experience with Customer Relationship Management (CRM) tools such as HubSpot.
- Excellent verbal and written communication skills.
- Strong active listening, problem-solving and presentation abilities.
- Ability to manage multiple priorities and work efficiently under deadlines.
- Some college education, preferred.
Benefits
Comp & perks- 100% Employer Paid Medical Benefits for Employees and Dependents
- Dental, Vision, and Life Insurance
- 401 (k) Matching
- Paid Time Off and Holiday Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Closure GoalsLead GenerationSales Pipeline ManagementMicrosoft Office (Teams, Word)CRM Tools
Soft Skills
Active ListeningProblem-SolvingPresentation AbilitiesTime ManagementCollaboration