Makersite

Solutions Engineer

• Work very closely with our customers to understand their technical requirements and ensure the correct data is collected to gain a clear understanding of their system environments
• Map relevant data and work closely with domain experts to ensure integration workflows are seamless.
• Run end-user trainings
• Provide technical support to customers during software implementation and deployment
• Create and maintain technical documentation, including installation guides, user manuals, and technical specifications.
• Collaborate with cross-functional teams, including pre-sales, product leads, engineering and domain experts to ensure successful customer deployments

Senior Software Implementation Engineer – US

Sales

• Design, develop, and deliver training programs covering sales methodologies, objection handling, and product knowledge for internal certification
• Own the onboarding process for new sales hires using the LMS and role-specific trainings/certifications
• Act as subject matter expert on how Makersite should be sold to support new and experienced team members
• Collaborate with leaders to create, update, and maintain training materials, playbooks, and certification programs
• Partner with Product Marketing to translate product positioning and messaging into sales-ready content and training modules
• Conduct regular skills assessments to identify gaps and create targeted development plans
• Provide ongoing coaching, workshops, and refresher sessions for the sales team
• Track, measure, and report on the effectiveness of training initiatives
• Stay current with industry trends, best practices, and tools in sales enablement
• Ensure all training and enablement content is delivered in clear, professional English

Senior Software Implementation Engineer – US

Sales Enablement Specialist