IT Local Support Technician – Onsite
MAHLE
full-time
Posted on:
Location Type: Office
Location: St. Johns • Missouri • United States
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About the role
- Responsible for the day-to-day support of the local facility
- Act as a Field Service support for unresolved issues
- Responsible for the hardware life cycle and disposal of obsolete equipment
- Support the shop floor IT environment
- Review tickets daily to ensure resolution
- Escalate unresolved issues to the appropriate IT Team
- Use Company software for setup/imaging of PCs
- Responsible for deployment and setup of new hardware
- Conduct new hire orientation
- Ensure IT services are running as designed
- Respond to IT customer needs
Requirements
- Associate’s Degree in Information Technology or Computer Science field
- 3+ years related experience required, 5+ years of experience preferred
- Prior knowledge of Local IT Support
- Prior Experience of a Manufacturing environment is a plus
Benefits
- Benefits-US/CH_CN_DI_IB_LI_MA_MP_MW_OB_PH
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hardware life cycle managementPC setupimagingIT supportticket resolutiondeployment of hardwarecustomer supportissue escalation
Soft Skills
communicationproblem-solvingorganizational skillscustomer serviceteam collaboration
Certifications
Associate’s Degree in Information TechnologyAssociate’s Degree in Computer Science