Magnetic

Sales

• Monitor received requests and active purchase orders, and to make sure that orders are completed on time
• Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
• Engaging repair shops for quotes and overseeing repair management transactions led by sales managers
• Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc)
• Issuing invoices to customers
• Ensuring a high level of customer satisfaction through excellent service
• Helping sales staff with daily activities, helping solve problems with customers if needed
• Ensure that all tasks are carried out in compliance with established internal policies and guidelines

Customer and Sales Support Coordinator

• Support the sales team by preparing quotations, proposals, and contracts
• Maintain and update customer and opportunity data in CRM systems
• Communicate with customers regarding order status, documentation, and general inquiries
• Provide administrative and operational support to the sales team
• Contribute to marketing and customer engagement initiatives