Macrobond

Data Specialist

• Performing timely data updates with high focus on quality
• Filtering & scrubbing data to identify data patterns and correct data problems
• Communicating with sources to ensure that data is maintained at a high standard
• Finding & defining opportunities to improve work processes (data automation & structuring)
• Cooperating with other team members & your team manager

Junior Data Specialist

Human Resources

• Serve as a strategic partner to business leaders, advising on workforce planning, leadership effectiveness, and change management.
• Develop people strategies that align with business goals across UK, U.S., and global teams.
• Coach managers on performance, team dynamics, communication, and HR-related decision-making with an inclusive, culturally aware approach.
• Provide comprehensive support across performance management, talent calibration, compensation cycles, and offboarding.
• Manage employee relations matters, conflict resolution, and policy guidance while ensuring compliance with UK employment laws.
• Maintain up-to-date knowledge of employment legislation and proactively adjust policies and practices.
• Lead cross-functional HR and organizational projects (e.g., total rewards, career ladders, performance model redesign, HRIS optimization, policy harmonization, global culture initiatives).
• Create and drive project plans, timelines, communications, and success metrics.
• Coordinate with global teams to ensure programs are culturally sensitive and scalable.
• Partner with leaders to strengthen team culture, ways of working, and cross-geography collaboration.
• Drive change initiatives through clear communication, stakeholder alignment, and high visibility.
• Use people analytics to identify trends, opportunities, and risks across regions.
• Prepare monthly dashboards and executive-level insights to support evidence-based decision-making.
• Streamline HR processes across the global footprint to improve consistency, compliance, and the overall employee experience.

Senior Manager – Human Resources

Customer Success Manager

• Manage a portfolio of small, lower-touch customer accounts
• Act as the primary day-to-day contact for assigned customers
• Maintain regular engagement through structured outreach
• Develop an understanding of customer workflows and product usage
• Ensure customers can access relevant resources and support
• Manage follow-ups and ongoing engagement activities
• Maintain accurate customer documentation in Planhat and Salesforce
• Support strong retention outcomes across the SMB portfolio
• Manage renewal conversations for SMB accounts
• Monitor renewal timelines and engage proactively ahead of key dates
• Deliver standardized onboarding and adoption guidance to customers
• Monitor engagement and usage trends
• Track engagement and activity levels of customers
• Collaborate with internal teams to ensure customer success

Junior Data Specialist

Senior Manager – Human Resources

Customer Success Associate