Business Partner
Macfor
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Act as a Business Partner with a focus on people, culture, development, and performance;
- Work in direct partnership with Operations Management, acting as the link between people, operations, and leadership;
- Maintain and strengthen a healthy, mature organizational culture aligned with the agency’s strategy;
- Support operational decisions, processes, and rituals with a human-centered, strategic, and data-informed perspective;
- Design and lead development initiatives, training programs, and leadership development;
- Manage onboarding and the employee lifecycle, maintaining continuous interface with leadership;
- Build, monitor, and analyze metrics, KPIs, and targets related to people, behavior, and performance;
- Develop indicators for engagement, adherence to operational culture, and behavioral development;
- Structure development metrics by career track and level;
- Track and analyze team-level performance, going beyond individual evaluations;
- Translate qualitative aspects (behavior, demeanor, collaboration, and professional maturity) into measurable and trackable indicators to support leadership decision-making.
Requirements
- Proven experience working as a Business Partner;
- Experience in a mid-sized agency environment (marketing, advertising, digital, or service provider);
- Experience in dynamic environments with multiple projects and clients;
- Hands-on experience with organizational culture and people development;
- Ability to move between strategy and execution;
- Excellent communication, active listening, and situational awareness;
- Emotional maturity and autonomy to handle difficult conversations.
Benefits
- Knowledge-sharing environment and networking opportunities with partners and clients;
- Access to content, workshops, and industry events organized or recommended by Macfor (subject to contract or partner interest);
- Recommendations of reference literature and recognized methodologies to improve service delivery;
- Freedom to propose solutions, participate in strategic meetings, and contribute suggestions across management, technology, growth, and marketing;
- Full autonomy in selecting methods and strategies to meet contracted deliverables;
- Opportunity to develop new projects and grow.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationactive listeningsituational awarenessemotional maturityautonomy