Salary
💰 $71,986 - $119,976 per year
About the role
- Manages an assigned collections team responsible for collections, repossessions, remarketing of assets, litigation, and bankruptcies for small ticket business equipment leases.
- Manage the collection of past due payments of active loan and lease accounts to bring the delinquency ratio within target ranges.
- Assist assigned Collectors with assessing collections options, tools, and implementation of tactics to secure payment or minimize loss.
- Assist in asset repossession and remarketing, concentrating on those of a more complex nature, to minimize time frames for acquiring and reselling assets, while maximizing funds received.
- Assist in bankruptcy and litigation to minimize time frames for collection of funds and to maximize amount received.
- Work with external servicing vendor to monitor delinquencies, assist with individual accounts, and provide guidance and decisions on a timely basis as needed.
- Approve, or recommend for approval, asset sales, and litigation and collection settlements within assigned authority.
- Establish and implement and ensure adherence to relevant policies and ensure proper accounting for collection accounts.
- Utilize tracking and reporting systems to effectively manage daily activities of all managed functions; analyze reports to identify issues and make subsequent recommendations and/or take appropriate action to address them.
- Provide ad-hoc and established summary reports for management.
- Develop and implement strategies for improving collection effectiveness to reduce delinquencies and charge-offs, and maximize funds recovered while minimizing recovery timeframes.
- Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
- Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Requirements
- Minimum of 7 years’ higher education and/or work experience, including a minimum of 5 years’ collections, workout and/or recovery experience
- Minimum of 2 years’ supervisory, and/or work leadership skills
- Strong verbal and written communications skills
- High proficiency with personal computers as well as pertinent spreadsheet, word processing and email software
- Strong problem-solving skills
- Strong interpersonal skills
- Strong analytical skills