M&T Bank

Collections Manager

M&T Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama

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Salary

💰 $71,986 - $119,976 per year

Job Level

SeniorLead

About the role

  • Manages an assigned collections team responsible for collections, repossessions, remarketing of assets, litigation, and bankruptcies for small ticket business equipment leases.
  • Manage the collection of past due payments of active loan and lease accounts to bring the delinquency ratio within target ranges.
  • Assist assigned Collectors with assessing collections options, tools, and implementation of tactics to secure payment or minimize loss.
  • Assist in asset repossession and remarketing, concentrating on those of a more complex nature, to minimize time frames for acquiring and reselling assets, while maximizing funds received.
  • Assist in bankruptcy and litigation to minimize time frames for collection of funds and to maximize amount received.
  • Work with external servicing vendor to monitor delinquencies, assist with individual accounts, and provide guidance and decisions on a timely basis as needed.
  • Approve, or recommend for approval, asset sales, and litigation and collection settlements within assigned authority.
  • Establish and implement and ensure adherence to relevant policies and ensure proper accounting for collection accounts.
  • Utilize tracking and reporting systems to effectively manage daily activities of all managed functions; analyze reports to identify issues and make subsequent recommendations and/or take appropriate action to address them.
  • Provide ad-hoc and established summary reports for management.
  • Develop and implement strategies for improving collection effectiveness to reduce delinquencies and charge-offs, and maximize funds recovered while minimizing recovery timeframes.
  • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
  • Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
  • Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Requirements

  • Minimum of 7 years’ higher education and/or work experience, including a minimum of 5 years’ collections, workout and/or recovery experience
  • Minimum of 2 years’ supervisory, and/or work leadership skills
  • Strong verbal and written communications skills
  • High proficiency with personal computers as well as pertinent spreadsheet, word processing and email software
  • Strong problem-solving skills
  • Strong interpersonal skills
  • Strong analytical skills