
Operations Executive
M&G plc
full-time
Posted on:
Location Type: Office
Location: Huddersfield • United Kingdom
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About the role
- Processing of new adviser applications
- Assisting the Agencies Co-ordinator with creation of new agencies with financial product providers
- Coordinating with product providers and Sandringham Directors to complete new terms of business
- Collating and tracking new agency requests
- Creation of necessary system logins to allow new adviser to carry out new business
- Assisting the Transfer Co-Ordinator to transfer client data and client fees to Sandringham
- Creation of client transfer paperwork using mail merge functionality
- Collating, scanning and processing returned client paperwork
- Sending client paperwork to product providers and tracking and following up unprocessed items
- Keeping all communication saved and tracked
- Regularly updating new advisers on progress
- Other ad hoc duties that arise on a week-by-week basis
Requirements
- A quick learner with a proven record of taking onboard new processes and detailed information
- An excellent communicator displaying confidence over the telephone and through email correspondence
- Experience in administration and a busy office environment.
- A diligent approach to work and an eye for detail
- Experience in Financial Services (preferable but not essential)
- Ability to work in a team and alone to meet the required goals
- Confident in using your own initiative as well as work from the instruction of others
- The ability to be flexible in responding to the needs of the business.
- Proficient in IT
- Knowledge of Microsoft Office products, especially Word and Excel
- Proactive, honest and self-disciplined with the ability to plan and prioritise their own workload.
Benefits
- As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .
- We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
- Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.
- Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.
- Health & Protection cover including Private Healthcare , Critical Illness cover and Life Assurance for you, with family options - for peace of mind.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrationdata processingmail merge functionalityclient transfer paperwork creationtracking client paperwork
Soft Skills
quick learnerexcellent communicatordiligent approachattention to detailteamworkinitiativeflexibilityproactivehonestyself-discipline