Customer Service Representative
Lytegen
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conducting in-home or virtual consultations with pre-qualified homeowners
- Analyzing utility bills, home energy usage, and roof layouts
- Presenting customized solar and battery solutions clearly and confidently
- Explaining financing options and long-term savings
- Handling objections and closing contracts
- Accurately documenting customer information and agreements
- Coordinating with internal teams to ensure a smooth handoff post-sale
Requirements
- Strong communication skills and confidence on camera and in person
- Experience in sales, consulting, or customer-facing roles
- Ability to handle objections without getting defensive
- High self-accountability and strong follow-through
- Comfort working in a performance-driven environment
- Ability to learn technical concepts and explain them simply
- Solar experience is a plus, but not required. We train the right people.
Benefits
- Competitive commission structure
- Performance-based incentives
- Fast advancement opportunities for top performers
- Your income is directly tied to your execution.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsconfidence on cameraconfidence in personability to handle objectionshigh self-accountabilitystrong follow-throughcomfort in performance-driven environmentability to learn technical conceptsability to explain technical concepts simply