Country Manager
Lyrebird Health
full-time
Posted on:
Location Type: Hybrid
Location: United Kingdom
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About the role
- Own the UK business with accountability for operational performance and delivery outcomes
- Build the systems, processes, and team required to scale across the NHS
- Ensure every NHS trust receives a best in class customer experience
- Run pilots and rollouts that convert reliably and set Lyrebird up for long term success
- Lead customer delivery including implementation, training, go live, and ongoing relationships
- Establish strong governance, cadence, and accountability with senior NHS stakeholders
- Partner with commercial leadership to support sustainable growth
- Hire and lead the UK customer, implementation, and operations teams
Requirements
- Deep NHS or UK healthcare experience
- Experience running a region, country, or large-scale customer or operations function
- A track record of scaling delivery and customer experience in complex environments
- Strong judgment, high ownership, and comfort operating with ambiguity
- Experience in a scaling technology or healthcare business
- This is a senior leadership role. You will have operated at exec or near-exec level, owned outcomes end to end, and led other senior leaders.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong judgmenthigh ownershipcomfort operating with ambiguityleadershipcustomer deliveryrelationship management