Lyra Health

Account Manager

Lyra Health

full-time

Posted on:

Location Type: Remote

Location: Hungary

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About the role

  • Serve as the primary point of contact for assigned local accounts, building and maintaining strong, long-term relationships.
  • As the primary local point of contact for assigned International accounts, you will cultivate and maintain robust, long-term relationships.
  • You will also serve as a crucial liaison with Global Account Managers, ensuring client requests are effectively communicated and resolved.
  • Understand client needs and objectives to ensure that our products and services meet their requirements.
  • Regularly review account performance and provide clients with strategic insights and recommendations.
  • Address any issues or concerns promptly, ensuring a high level of customer satisfaction.
  • exceeded.
  • Monitor and report on key performance indicators (KPIs) related to account growth, customer retention, and new business development.
  • Provide regular updates to senior management on sales activities, pipeline status, and market conditions.
  • Identify and pursue new business opportunities within the territory, including market expansion and upselling/cross-selling within existing accounts.
  • Conduct market research to identify potential clients, industry trends, and competitive landscapes.
  • Develop and execute a strategic plan to achieve sales targets and expand the company’s customer base.
  • Prepare and present proposals, negotiate contracts, and close deals with prospective clients.
  • Responsible for responding and submitting tenders relevant to the territory.
  • Work closely with the marketing team to develop targeted campaigns and promotional strategies.
  • Manages the implementation of the customer programme, liaising with all internal departments to facilitate a smooth launch and onboarding, and ensure that all contracting and supplier registration processes are completed before the launch date.
  • Monitors and reports on key performance indicators (KPIs) related to new business development.

Requirements

  • You have several years corporate B2B sales experience
  • Experience within EAP or healthcare sales is advantageous
  • Fluency in English & Hungarian is mandatory
  • Experience with CRMs - salesforce ideally
  • Strong relationship building
  • Remote based position but comfortable travelling to customers in Hungary as required
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesaccount managementmarket researchsales strategycontract negotiationcustomer onboardingKPI monitoringbusiness development
Soft Skills
relationship buildingcommunicationcustomer satisfactionstrategic insightsproblem solving