Lush Fresh Handmade Cosmetics North America

Sales Assistant

Lush Fresh Handmade Cosmetics North America

part-time

Posted on:

Location Type: Office

Location: London • 🇬🇧 United Kingdom

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Salary

💰 £14 per hour

Job Level

Mid-LevelSenior

About the role

  • Greet customers warmly and create a welcoming store environment
  • Engage with customers to understand needs, provide personalised recommendations, and offer product demonstrations
  • Deliver exceptional customer service using in-depth product knowledge and offering tailored samples
  • Assist in hosting in-store events and external events to provide memorable experiences
  • Maintain a clean, tidy, and visually appealing shop floor
  • Support the store’s sales targets by promoting products creatively and working as part of a team
  • Manage stock levels efficiently and ensure shelves are well-stocked
  • Actively control store costs such as product waste to help meet the shop’s budget
  • Participate in ongoing training and development to enhance product knowledge and customer service skills
  • Collaborate with the team to foster an inclusive, respectful working environment

Requirements

  • Strong communication and confidence for engaging with customers in store
  • Friendly approach to working alongside team
  • Required availability: 10-16 hours per week (2-3 shifts) or 16 hours (3 days) including a weekend day
  • Ability to start early (8am) and finish late (up to 9pm)
  • Attend group interview (Interview Date: Saturday 11th October 8:30am)
  • Hands-on experience or comfort with product consultations and demonstrations
  • Willingness to participate in training and development
Benefits
  • Holiday allowance
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment* (qualifying period & hours required)
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
  • Financial childcare support on return to work* (qualifying period & hours required)
  • Flexible working
  • GDPR/Privacy Notice information handling

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product knowledgeproduct demonstrationsstock managementcustomer service
Soft skills
communicationteamworkcustomer engagementfriendly approachwillingness to learn
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