Product Designer, Design Foundations
Patreon
Assistant Manager
Lush Fresh Handmade Cosmetics North America
full-time
Posted on:
Origin: • 🇦🇺 Australia
Visit company websiteSalary
💰 A$66,240 per year
Job Level
Mid-LevelSenior
About the role
- Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.
- Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.
- Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.
- Delegating to your management team in order to achieve the needs of the customer and the store.
- Out-of-the-box thinking to achieve success whilst innovating and collaborating with your team.
- Contribute to managing the store's finances by assisting in setting annual budgets, driving sales, and understanding how to control staffing levels and stock to meet customer needs.
- Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.
- Develop relationships within your local community to enhance your customer's experience when they come into your store.
- Actively engage in personal development by utilising training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.
- Creating and facilitating a shopping experience that encourages your team to consistently make their customers' day
- With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.
Requirements
- Customer Service: A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service.
- Management Skills: Able to navigate difficult conversations, set and manage expectations, and support your management team.
- Teamwork: Consistently leading by example on the shop floor, working with your team to achieve your goals, and maintaining a positive and supportive work environment.
- Communication: Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.
