Senior Analyst, Strategic Insights
Hyatt
SQLTableau
Market Performance Analyst – Healthcare
Luna Physical Therapy
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $66,000 - $85,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SQLTableau
About the role
- Help shape Luna’s blueprint for sustainable growth.
- Use data to ensure the right number of therapists are available in the right markets at the right time.
- Analyze capacity, demand, and profitability across regions to optimize access to care.
- Partner with leaders across Operations, Marketing, and Finance to turn insights into action and drive Luna’s nationwide expansion.
- Analyze key marketplace metrics such as therapist capacity, patient demand, churn, and onboarding velocity to ensure market balance.
- Build predictive models to forecast visit volume, therapist supply needs, and onboarding throughput aligned with growth goals.
- Integrate and interpret data across multiple acquisition channels — including health systems, physician referrals, and direct-to-consumer sources.
- Develop automated dashboards and reports visualizing market health, utilization, and performance trends for leadership visibility.
- Model unit economics and market-level profitability to guide operational and recruitment decisions.
- Monitor patient and therapist retention, churn, and return rates to improve forecast accuracy and inform LTV models.
- Partner with Finance, Operations, and Analyst teams to deliver consistent, actionable business insights and alignment.
- Support ad hoc analyses to answer strategic questions around access, engagement, and expansion priorities.
Requirements
- Bachelor’s degree in Data Science, Health Informatics, Computer Science, or a related field.
- 3+ years of experience in analytics, operations, or business intelligence (healthcare or marketplace experience preferred).
- Strong proficiency in Excel/Google Sheets and data visualization tools such as Tableau, Looker, or Power BI.
- Proficiency in SQL or an equivalent query language (required).
- Ability to synthesize data from multiple sources into clear, actionable insights.
- Excellent communication skills, with the ability to explain data findings to non-technical audiences.
- High degree of curiosity, accuracy, and initiative in a fast-paced, growth-oriented environment.
- Proven ability to work independently on ambiguous problems and identify opportunities for efficiency and improvement.
Benefits
- Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
- Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna
- Full time remote position
- Paid Time Off with holiday
- Stock options
- Medical, dental & vision on the first of the month following start date
- Company-paid life insurance, and much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysispredictive modelingcapacity analysisprofitability analysismarketplace metricsunit economicsforecastingdata synthesisSQLExcel
Soft skills
communicationcuriosityaccuracyinitiativeindependenceproblem-solvinganalytical thinkingcollaborationadaptabilitystrategic thinking
