Lumos

Director

• Engage regularly with area VPs and Directors to ensure timely resolution of issues.
• Attend city, town, community, and HOA meetings as necessary to address local concerns.
• Collaborate with communities and HOAs in active build areas to promptly manage issues.
• Partner with the Construction Success team to resolve ongoing issues efficiently.
• Ensure teams are informed of field issues and work together to resolve them.
• Focus on meeting consistent service levels and maintaining high-quality standards.
• Track performance and document progress on key activities and metrics.
• Resolve construction-related issues for residents and businesses, aiming for win-win outcomes.
• Provide ongoing support and training for Customer Support teams.
• Manage Systems Management Data and handle special projects as needed.
• Monitor and report daily, weekly, and monthly KPIs.

Director – Construction Relations

Analyst

• Manage the fixed asset and Construction in Progress (CIP) process from capital project setup through project closure and asset capitalization.
• Review construction project activity to ensure proper coding, capitalization treatment, and financial accuracy in accordance with company policy and GAAP.
• Partner closely with the Construction and Operations teams to review project details, resolve coding issues, and improve financial data quality.
• Prepare month-end journal entries, supporting schedules, and reconciliations related to fixed assets, depreciation, inventory, and capital expenditures.
• Perform detailed account analysis and variance analysis for fixed asset and capital-related accounts and communicate findings to management.
• Prepare monthly CAPEX reporting packages to support accounting close.
• Complete Fixed Asset, CIP, and Inventory account reconciliations accurately and timely for high-value fixed asset and project-related accounts.
• Research and resolve accounting discrepancies, system issues, and transactional variances within the general ledger and related systems.
• Maintain accurate fixed asset records and ensure compliance with accounting policies and capitalization guidelines.
• Investigate system-related issues impacting fixed asset reporting processes and collaborate with business partners to identify solutions.
• Identify opportunities to improve workflows, reporting accuracy, automation, and operational efficiency across fixed asset accounting functions.
• Support testing, validation, and implementation of system enhancements, process changes, and code updates within NetSuite.
• Serve as a resource to field and operational teams regarding accounting processes, capitalization guidance, and project coding questions.
• Assist in developing and maintaining internal controls, procedures, and documentation related to fixed assets accounting.
• Support internal and external audit requests related to fixed assets, CIP, and inventory.
• Assist with year-end reporting and audit schedules.
• Participate in special projects, reporting initiatives, and process improvement efforts as assigned.

Fixed Asset Analyst

• Administer and support employee benefit programs including medical, dental, vision, life insurance, disability, 401(k), FSA/HSA, wellness, and leave programs.
• Serve as the primary point of contact for employee benefit questions and provide timely resolution for complex benefits-related issues.
• Support employees regarding eligibility, enrollments, claims issues, leave questions, retirement plan inquiries, benefits changes, and escalations.
• Partner with HR leadership and external vendors to manage open enrollment, employee communications, plan renewals, and ongoing program administration.
• Create clear and engaging benefits communications and educational materials to support employee understanding and engagement.
• Monitor and ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and other applicable federal and state regulations.
• Conduct audits and reconcile benefits billing, enrollment data, and carrier invoices to ensure accuracy across HRIS, payroll, and vendor systems.
• Manage and process all benefits-related invoices including carrier billing reconciliation, invoice audits, payment coordination, enrollment verification, and discrepancy resolution.
• Analyze benefits utilization, financial trends, and market data to support strategic recommendations and continuous program improvement.
• Evaluate current benefits offerings and recommend enhancements based on employee feedback, market trends, competitive benchmarking, and cost analysis.
• Create reports, dashboards, and presentations to support leadership decision-making and benefits strategy discussions.
• Support HRIS and payroll integrations related to benefits administration and identify opportunities for process improvement and automation.

Senior Benefits Analyst

Project Manager

• Manage the day-to-day operational and tactical aspects of multiple large scale, cross-functional projects.
• Manage projects to ensure that life, functionality, and growth requirements are met.
• Manage scope and mitigate risk across projects.
• Develop, implements, and maintain processes and procedures related to Project management.
• Management project budgets. Proactively engage with project funding organizations to assure proper funding is available for projects and assure budget information is managed and reported in accordance with Lumos methodologies.
• Develop and maintain effective professional relationships with internal and external agencies.
• Implement project reviews and quality assurance procedures in accordance with Lumos methodology to ensure profitable and successful execution of projects as measured by organizational goals and customer satisfaction.
• Identify and manage project issues across multiple projects.
• Management client and third-party engagements as required by project demands and needs.
• Assure that new projects are deployed according to standards while minimizing cost.

Project Manager II

Engineer

• Maps and drafts utilizing CAD & manual processes.
• Provides real-time direction to colleagues to meet project timelines & contractual obligations.
• Communicates & escalates contractual, technical, or scheduling requirements that are in jeopardy or that could affect customer or project progress.
• Tracks and follows up on all issues & actions encountered by colleagues and vendors.
• Integrates innovations into design & engineering practices.
• Collaborates with Sales as needed to develop tailored design solutions for potential customers.
• Oversees and guides design-permitting vendors, ensuring their work aligns with business objectives and project requirements.
• Performs other duties as assigned, including departmental & cross-functional projects.

OSP Project Engineer

Accounts Payable

• Lead full-cycle accounts payable operations, including invoice processing, approvals, and payments.
• Ensure accurate and timely processing of high-volume invoices, including construction and vendor-related spend.
• Monitor AP aging and partner with Treasury to support cash flow planning and forecasting.
• Support month-end close activities, including accruals and account reconciliations.
• Oversee the 1099 process, ensuring accuracy and compliance with regulatory requirements.
• Partner with Procurement, Field Operations, and Finance to resolve discrepancies and improve workflows.
• Identify and implement process improvements and automation opportunities to support business growth.
• Maintain strong internal controls and support audit requirements, ensuring compliance with company policies and standards.
• Lead and develop a small Accounts Payable team, fostering accountability, collaboration, and continuous improvement.
• Provide coaching, guidance, and performance management to ensure team effectiveness and growth.

Director – Construction Relations

Fixed Asset Analyst

Senior Benefits Analyst

Project Manager II

OSP Project Engineer

Accounts Payable Manager