Executive Director – HCSC Vertical Lead
Luminare Health
full-time
Posted on:
Location Type: Remote
Location: Illinois • Iowa • United States
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Salary
💰 $136,100 - $255,500 per year
Job Level
About the role
- Working collaboratively with the Chief Growth Leader as primary liaison between Luminare Health and HCSC
- Managing and strengthening partnerships and overall P&L responsibilities
- Supporting overall client experience and satisfaction with the Luminare Health platform
- Ensuring operational excellence and supporting client escalations
- Interacting with brokers/consultants as needed and participating in new business presentations
- Acting as the primary point of contact for HCSC, fostering trust and transparency
- Demonstrating sensitivity to urgency and maintaining proactive communication
- Developing and maintaining a strong rapport with HCSC
- Negotiating enterprise-level contracts to ensure alignment with Luminare Health’s revenue strategy
- Drafting business cases that support more efficient and effective interactions across the model
- Developing and maintaining deep proficiency in existing and new product/service offerings
- Driving problem-solving and ensuring timely issue resolution
- Managing back-office processes to ensure seamless execution and identifying operational challenges
Requirements
- 7-10 years of self-funded or insurance industry experience
- 3+ years Client Management, product development or related experience
- Bachelor degree
- Project Management: prioritizes process, establishes and meet deadlines, leads diverse group of individuals to meet time critical deadlines and complete tasks
- Communication Skills: demonstrates effectiveness in both written and verbal communication skills, and effectively persuade, shares information in concise manner.
- Health care payer / TPA industry background a plus
- Six Sigma Queue management.
- Management consulting experience
- Prior experience working with brokers and/or benefits consultants
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- other incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Client ManagementProduct DevelopmentProject ManagementSix SigmaNegotiationBusiness Case DevelopmentOperational ExcellenceProblem-SolvingBack-office Process Management
Soft Skills
Communication SkillsCollaborationTrust BuildingProactive CommunicationSensitivity to UrgencyRelationship Management