LucidHealth

Network Engineer

• Manage assigned projects to completion with minimal supervision
• Discover, propose, and execute improvements to better network systems across the enterprise
• Identify and resolve escalated network-related issues in the LucidHealth network infrastructure
• Monitoring network performance, security, and integrity
• Implementing tools to reflect performance, downtime and alerting
• Oversee the maintenance, recommendation and documentation of all network switches, routers, and firewalls, including applying upgrades along with configuration changes and troubleshooting software/hardware issues
• Design and modify the network to meet the needs of new projects and solutions
• Design, document, and delegate and/or configure and install software, servers, routers, and other network devices
• Resolve escalated issues by troubleshooting cloud and local infrastructure
• Design and automate tasks and monitor effectiveness
• Mentor team members on technical issues
• Mentor other functionalities within IT on the company’s architecture
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation
• Ensure documentation and functional systems are kept up to date (IPAM, DNS etc)
• Architect improvements to network performance, capacity, and scalability
• Assist leadership in communications on outages, major changes as well as any adverse events
• Work with vendors and third party hospital systems to arrange circuit, equipment and design delivery according to project plans.

Network Engineer II

Accountant

• Perform daily reconciliation of cash to ensure financial accuracy and completeness.
• Prepare daily and weekly cash reporting.
• File unclaimed funds and maintain compliance with escheatment laws.
• Support the monthly close process, ensuring timely and accurate reporting.
• Maintain accounting systems, records, and documentation.
• Prepare and review journal entries, including revenue and expense accruals.
• Analyze complex financial reports and underlying accounting data.
• Perform monthly balance sheet account reconciliations.
• Prepare income statement fluctuation analyses.
• Assist in developing, enhancing, and implementing accounting processes and procedures.
• Conduct research and interpret financial data to support decision-making.
• Collaborate on complex accounting projects and initiatives with cross-functional teams.
• Assist with financial statement audits and compile information required for annual tax filings.
• Continuously identify opportunities to enhance the delivery and support of financial activities and programs.
• Maintain ongoing professional development through relevant affiliations, seminars, and workshops to stay current on healthcare industry trends.
• Perform additional responsibilities and tasks as assigned.

Staff Accountant

Clinical Operations

• Serve as a key liaison between physicians, customers, and IT Operations.
• Deliver high-quality support, facilitating communication, and ensuring a positive technology experience across clinical operations.
• Foster an environment that embraces new technologies and industry best practices.

Clinical Operations Support Specialist

• Serve as the primary escalation point for clinical operations issues and assist with real-time problem solving to maintain workflow continuity.
• Support daily operations by monitoring worklists, turnaround times, and support queues to ensure timely case processing and resolution.
• Provide task-based guidance and direction to team members to support workflow efficiency and consistency.
• Assist with staff coordination, including schedule adjustments and coverage planning, in partnership with the Manager.
• Provide advanced radiologist and site support, including resolving image and order discrepancies, assisting with dictation system issues, and supporting urgent communications.
• Act as a liaison between radiologists, sites, IT, and internal teams to facilitate communication and resolve operational or technical concerns.
• Troubleshoot system and workflow issues, escalate to IT or Level 2 support as needed, and monitor tickets through resolution.
• Support onboarding and ongoing training by reinforcing workflows and best practices.
• Assist the Clinical Support Services Manager with investigating site concerns, delays, and workflow challenges, escalating as appropriate.
• Participate in Manager-on-Duty (MOD) coverage as needed.
• Perform other duties as assigned.

Clinical Operations Support Lead

Security Engineer

• Design, implement, and manage enterprise security capabilities across cloud and on-prem environments
• Oversee a small in-house security function and coordinate outsourced partners
• Work closely with IT Infrastructure and Application teams to embed security across all systems, projects, and operations
• Plan, design, and maintain a resilient enterprise security architecture for IT systems
• Oversee day-to-day cybersecurity operations, including monitoring and incident response
• Lead security operations in Azure, including identity and access management
• Lead proactive remediation efforts following external audits and vulnerability assessments
• Collaborate with internal and external compliance teams to provide evidence and reporting
• Champion cybersecurity awareness across the company
• Mentor IT staff in secure practices while managing external security partners
• Continuously improve detection, prevention, and response capabilities across the enterprise

Information Technology Security Director

Recruitment

• Assist with end-to-end physician recruiting activities including: Managing job postings, scheduling and coordinating interviews, arranging candidate travel, processing reimbursements, and ensuring a positive candidate experience.
• Provide logistical support and planning for career events, conferences, job fairs, and residency program initiatives.
• Collaborate on social media and advertising efforts to enhance recruitment visibility.
• Work with recruiters to send out passive emails to residents/fellows regarding Lucid Ladder and various updates about LucidHealth.
• Partner with HR team members to ensure a smooth and welcoming onboarding process, including leading clinical onboarding for new hires and coordinating physician participation in residency and educational programs.
• Maintain accurate recruiting records, manage complex calendars, and provide backup support to administrative leadership for front office tasks.
• Assist with special projects and uphold confidentiality and professionalism in handling sensitive information.

Network Engineer II

Staff Accountant

Clinical Operations Support Specialist

Clinical Operations Support Lead

Information Technology Security Director

Physician Recruiting Coordinator