Lowe's Companies, Inc.

Sales

• Travel to customers' homes to conduct consultations, evaluate their needs, and recommend personalized solutions
• Present product options clearly, address questions, and guide customers toward informed decisions
• Drive sales by managing appointments, following up on leads, and meeting targets
• Build lasting relationships with clients through exceptional service and clear communication
• Collaborate with contractors and installers to ensure accurate quotes and seamless project execution
• Participate in comprehensive training program and ongoing sales development opportunities

Sales Specialist

Account Manager

• Build and Grow Relationships: Manage a portfolio of high-value Pro customers through regular on-site visits, jobsite consultations, and tradeshow engagement.
• Drive Sales Performance: Use market research, cold calling, lead follow-up, and strategic outreach to grow your customer base and expand spend per account.
• Understand Customer Needs: Apply a consultative sales approach to recommend product categories, special pricing, and solutions aligned to project goals.
• Deliver on Execution: Coordinate with stores and district teams to fulfill orders, ensure stock levels, and meet service expectations for each account.
• Lead with Insight: Create and execute customer-specific sales strategies using sales tools, CRM insights, and industry data.
• Collaborate Cross-Functionally: Partner with store leaders, District Managers, and Regional teams to align on merchandising, service, and supply chain support.
• Stay Ahead of the Market: Monitor competitive offerings and pricing trends to keep Lowe’s ahead in value, service, and innovation.
• Maintain Sales Cadence: Conduct a minimum of 10 planned customer visits per week to drive engagement, follow-up on opportunities, and deliver results

Senior Account Manager

• Discover customers’ needs and offer solutions to them through the company’s services or products • Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products • Responsible for meeting sales objectives • Maintain a strong relationship within assigned territory thru active engagement in the store and assigned region. • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs • Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs • Builds client relationships asking qualifying questions to fully understand and assess client needs • Overcomes client objections by understanding client motivations and desired project outcomes • Captures accurate measurements, confirms client product selections, reviews next steps, and gains a scheduled commitment (i.e., confirmed date and time) for follow-up • Follows-up with clients who have not made a buying decision when the company runs promotions • Calls clients 24 hours in advance to confirm appointments • Prepares for all upcoming appointments by coordinating calls, products, and activities • Works with general contractors and/or installers to quote, sell, and produce accurate jobs • Keeps appointment calendar active and updated so that associates may schedule appointments for them • Provides detailed/comprehensive updates to Services Territory Sales Manager during 1-1 meetings • Delivers paperwork to the store and project information to the appropriate store to ensure projects are produced accurately and on a timely basis • Maintains project folders and ensures all paperwork (e.g., contracts, pricing worksheets and proposal documentation) is filled out according to policy • Maintains all collateral, samples, forms and paperwork and ensures all samples are clean, workable and prepared for client demonstration • Takes all necessary safety precautions when visiting customers in their home • Although majority of time is spent outside of store, this individual must adhere to all safety requirements when in the store and is held to the same safety measures of other associates.

• Discover customers’ needs and offer solutions to them through the company’s services or products
• Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products
• Responsible for meeting sales objectives
• Maintain a strong relationship within assigned territory thru active engagement in the store and assigned region.
• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Builds client relationships asking qualifying questions to fully understand and assess client needs
• Overcomes client objections by understanding client motivations and desired project outcomes
• Captures accurate measurements, confirms client product selections, reviews next steps, and gains a scheduled commitment (i.e., confirmed date and time) for follow-up
• Follows-up with clients who have not made a buying decision when the company runs promotions
• Calls clients 24 hours in advance to confirm appointments
• Prepares for all upcoming appointments by coordinating calls, products, and activities
• Works with general contractors and/or installers to quote, sell, and produce accurate jobs
• Keeps appointment calendar active and updated so that associates may schedule appointments for them
• Provides detailed/comprehensive updates to Services Territory Sales Manager during 1-1 meetings
• Delivers paperwork to the store and project information to the appropriate store to ensure projects are produced accurately and on a timely basis
• Maintains project folders and ensures all paperwork (e.g., contracts, pricing worksheets and proposal documentation) is filled out according to policy
• Maintains all collateral, samples, forms and paperwork and ensures all samples are clean, workable and prepared for client demonstration
• Takes all necessary safety precautions when visiting customers in their home
• Although majority of time is spent outside of store, this individual must adhere to all safety requirements when in the store and is held to the same safety measures of other associates.