Lead and nurture relationships with high-value clients in the leisure sector
Manage and grow key client relationships across London
Oversee contract renewals, invoicing, and account profitability
Handle escalations and ensure service delivery meets agreed SLAs
Mentor and support Account Managers; identify upsell opportunities and contribute to new business proposals
Requirements
Proven experience as an Account Manager or Senior Account Manager, ideally in facilities, leisure, or technical services
Strong client management, negotiation, and financial skills
Confident in handling escalations and leading client reviews
Commercial awareness with the ability to drive account growth
Benefits
£60,000 OTE
Clear career progression opportunities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client managementnegotiationfinancial skillshandling escalationsleading client reviewsmentoringsupporting Account Managersidentifying upsell opportunitiescontributing to new business proposalscommercial awareness