Salary
💰 £34,448 - £36,585 per year
About the role
- Support the Selective Licensing Team by validating applications and issuing licences
- Provide technical and administrative support to Housing Regulatory Services
- Enable Enforcement Officers to protect and improve the health, safety and welfare of residents, workers and visitors
- Draft legal documents and operate data management systems
- Deliver high-quality services to landlords and tenants in the borough
Requirements
- Extensive experience in a customer facing role and a good level of education to enable effective verbal and written communications
- Existing technical knowledge of the relevant areas of Housing Regulatory Services or the ability to develop technical knowledge
- Experience of operating data management systems and be highly proficient in Microsoft Word
- Ability to provide accurate, comprehensive and efficient technical support including the drafting of legal documents
- Excellent interpersonal and negotiation skills and able to communicate clearly both verbally and in writing with a wide range of contacts and to deal with difficult or complex issues
- Self motivated and adaptable; skilled in planning and prioritising workloads independently and meeting pre set targets