Lottie

Financial Planning and Analysis

• Own the strategy planning, forecasting and reporting processes, providing clear and actionable insights.
• Become the trusted finance partner to leadership, the commercial and product team.
• Lead analysis on pricing, unit economics and cost optimisation initiatives across the business.
• Lead and/or support the CEO on external matters such as: board meeting preparation, fundraising, investor relations, and M&A activity.
• Play a key role in building out the function, including designing the tech stack from scratch and improving the planning cycles.
• Define how finance supports and effectively challenges the wider business.
• Create the models and narratives that drive how leadership evaluates opportunities and performance.
• Implement robust cost and workforce management frameworks.

Strategic Finance Lead

Product Marketing

• Own the full sales cycle for Eliza, from prospecting through demo to close - selling AI agents to care home operators and home care providers.
• Build your outbound engine from scratch: test messaging, channels, and approaches, while leveraging Lottie's existing network of 6,000+ care services for warm introductions.
• Run product demos and lead Eliza's presence at industry events to generate pipeline.
• Work closely with the Eliza product and engineering team to feed back what operators need and shape the roadmap.
• Work with the GM to build the processes and reporting that will scale as the team grows.

GTM – AI Agents

• Owning product launches end-to-end—taking full ownership of GTM from strategy through execution, pulling together Product, Design, CRM and Content.
• Developing positioning and messaging for both Lottie marketplace and Found that resonates with care operators and regional managers.
• Pioneering AI-powered content creation—including personalised video at scale.
• Building customer evidence through testimonials, case studies, and success stories.
• Defining the metrics that matter—not just opens and clicks, but whether partners adopt features and improve their own results like conversion and occupancy.

Product Marketing Manager

Customer Success Manager

• Support client onboarding by hosting kick-off meetings and creating tailored onboarding plans
• Act as the primary point of contact for portfolio of clients via phone and email
• Proactively monitor client health and engagement, flagging risks or opportunities to senior CSMs
• Support contract renewals and identify upsell opportunities aligned with business targets
• Become an expert on the product and help care operators understand how to maximise value
• Analyse client data to demonstrate ROI and support portfolio's growth and clients' business success
• Collaborate with internal teams to resolve client issues quickly and improve the customer experience

Strategic Finance Lead

GTM – AI Agents

Product Marketing Manager

Customer Success Associate