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Sales Development Rep

• Prospect and qualify leads
• Run outbound outreach primarily on LinkedIn and email
• Conduct discovery calls and product demos
• Manage and update your pipeline
• Collaborate with the founder on sales scripts

Sales Development Representative – SaaS

Customer Support

• Provide superior customer service to attendees, exhibitors, and others utilizing Experient service systems in a fast-paced environment.
• Provide professional, empathetic customer service while managing calls with appropriate pace, tone, and etiquette.
• Identify guest issues quickly and resolve them using problem‑solving skills, system tools, and escalation protocols.
• Document account history accurately and communicate resolutions clearly to guests.
• Navigate multiple technical systems simultaneously to deliver fast and accurate support.
• Enter transaction details with precision while following event guidelines and PCI compliance.
• Use internal resources (event sites, wiki pages, training materials) to resolve inquiries.
• Communicate trends or issues to internal teams and escalate calls when needed.
• Participate in required meetings and training sessions.

Sales Development Representative – SaaS

Customer Service Representative, PT