Long & Foster Companies

Administrative Assistant

• Types letters, memoranda, and other general office correspondence.
• Maintains department files.
• Order and track work from 3rd party vendors.
• Pre-search title orders, obtain tax information from various jurisdictions in Virginia.
• Assist with invoicing and reporting.

Administrative Assistant – Title Services

Researcher

• Research real estate titles to produce a title commitment and/or title certificate
• Update title abstracts to register property
• Provide title evidence to examiners, attorneys or outside title company to facilitate real estate closings
• Prioritize orders based on closing date
• Acquire documents at district court, bankruptcy court and other appropriate sources
• Research real estate records, title problems and legal descriptions
• Transcribe/copy pertinent information into a format usable for processing, examining and closing personnel
• Provide customer service and problem-solving to all other departments and answer all inquiries regarding title searches

Title Researcher

Producer

• Responsible for assessing client’s risk exposure on personal and/or commercial property
• Market and sell personal lines insurance policies
• Proactively contact all leads to recommend appropriate insurance, quote and place coverage
• Identify and assess client risk exposures
• Foster referral relationships with all real estate personnel to maximize sales opportunities
• Provide work direction as appropriate to new business specialists
• Actively monitor and report to management any circumstances that may lead to a potential or actual insurance errors and omissions claim
• Remain current on industry trends and specific carrier underwriting requirements
• Ensure license remains current to include taking CEUs as needed
• Perform any additional responsibilities as requested or assigned

Insurance Producer

Business Analyst

• Research, evaluate, and recommend implementation of new technologies and applications
• Manage and prioritize projects
• Assist in designing and developing systems to attain maximum efficiencies and minimize costs
• Complete testing and provide technical support and training
• Create and maintain procedural documentation
• Test and debug title and escrow business applications
• Perform end user support for assigned applications

Product Designer

• Lead end-to-end design process for complex features and products, from research and ideation to prototyping and final delivery.
• Conduct user research and usability testing to inform design decisions and validate solutions.
• Create wireframes, user flows, and high-fidelity mockups that communicate design concepts effectively.
• Collaborate with cross-functional teams to ensure design feasibility and maintain consistency across platforms.
• Advocate for user-centered design principles and contribute to the evolution of our design system.
• Stay current with industry trends, tools, and best practices to continuously improve our design processes.
• Perform other duties as requested or as needed to fulfill the purpose of the job.

Senior Product Designer

Accounting Manager

• Responsible for driving adoption, proficiency, and long‑term ownership of the organization's enterprise accounting technology solutions (AccountTech).
• Design, develop, and maintain task‑based training materials for enterprise accounting systems, including presentations, cross‑system process documentation, and short‑form videos.
• Coordinate and support AccountTech training delivery in partnership with vendors, with a planned transition to internal ownership and facilitation.
• Deliver live and virtual training sessions focused on accurate system usage, efficient workflows, and business‑critical accounting processes.
• Create and maintain task‑level video content and written support materials to reinforce training and support ongoing adoption.
• Partner with Corporate, Regional and SSC Finance to ensure training encompasses end‑to‑end accounting and cross‑system business processes.
• Update training materials to reflect system enhancements, new features, and process changes.

Administrative Assistant – Title Services

Title Researcher

Insurance Producer

Business Analyst

Senior Product Designer

Senior Enterprise Technology Trainer, Accounting Systems