Lola Blankets

Product Manager

• Own the digital ecosystem roadmap for shared capabilities across web, app, acquisition, and retention touchpoints.
• Translate commercial objectives from Ecommerce, Loyalty & Retention, and Paid Media into scalable platform solutions.
• Define and prioritize product initiatives across CMS, promotions, checkout, personalization, experimentation, analytics, and performance.
• Balance short-term commercial needs with long-term platform sustainability, technical debt reduction, and architectural integrity.
• Act as the primary decision-maker on product trade-offs, sequencing, and solution design in partnership with agencies.
• Manage delivery with appropriate external teams and partners.
• Partner closely with the eCommerce Director to convert trading priorities, campaign needs, and experience goals into clear product requirements; Build a Shopify-centric technology stack that enables the eCommerce team to deliver their goals.
• Work with the Ecommerce team on the digital channel optimization workstream, directly inputting into the experimentation roadmap.
• Work with Loyalty & Retention leadership to enable known-user experiences, personalization, lifecycle orchestration, and experimentation through shared product capabilities and integrations.
• Collaborate with Paid Media teams to ensure feeds, tracking, attribution, and performance requirements are supported by the underlying platforms; own the Martech feed stack. • Collaborate with Brand Marketing on needs for the influencer, ambassador, and partnership workstreams, enabling operational capability over time.
• Serve as the connective layer between commercial strategy and technical execution, ensuring clarity, alignment, and delivery confidence.
• Directly manager and mentor the App & Data Product Manager, supporting roadmap development, prioritization, and stakeholder management.
• Establish consistent product discovery, delivery, and prioritization practices across digital product initiatives, giving a consistent process for sign-off, reviews, and development. • Support the long-term evolution of the digital product operating model as the organization scales.
• Effectively manage timelines, output, and budgets with external partners across design and development.
• Leverage workflow tooling to maintain a fully referenceable roadmap with live, visual tickets, enabling clarity across the team on project status.
• Own prioritization of the digital product backlog in partnership with engineering and digital leadership.
• Ensure high standards of delivery quality, platform performance, resilience, and security – particularly during peak trading periods.
• Proactively identify risks, dependencies, and bottlenecks across platforms and products before they impact commercial execution.
• QA all releases before handing over to the eCommerce Manager for operational use
• Champion platform observability and data-informed decision-making across digital products.
• Define success metrics for digital product initiatives focused on enablement outcomes; Speed to market, reduction in manual effort, platform stability and scalability, and reusability of features and components.
• Manage implementation with analytics and marketing teams to ensure robust, consistent event tracking and insight generation across web and app.
• Use data to guide and challenge product prioritization and continuously improve platform effectiveness for commercial teams.

Senior Digital Product Manager

Business Operations

• Acts as the analytical thought partner to the Heads of Product, Operations, and Commercial, translating their priorities into structured workstreams with clear owners, milestones, and success metrics.
• Support our inventory planner in deepening the intelligence layer around inventory (availability, forecast accuracy, sell-through, days-on-hand); partner with Ops leadership on warehouse performance, fulfillment cost, COGS, and supply chain analytics.
• Serve as the data champion for product line expansion - partnering with our product lead and directors on market sizing and opportunity assessment for new verticals and line extensions, then leading analytics on how new categories perform once launched (sale results, category creative and email performance, sell-through, and what it implies for the next bet).
• Coordinate new product development, assortment, and launch readiness into the campaign calendar (complementary to the Marketing-side counterpart on brand and creative). Support analytics on product performance, SKU rationalization, and portfolio strategy.
• Support Commercial leadership with strategic analytics - location analytics, sell-through, product performance by channel, and portfolio thinking across retail, wholesale, and corporate.
• Co-own preparation of Leadership Team meetings, monthly retros, and quarterly planning sessions: setting agendas, building executive presentations, synthesizing inputs, and driving follow-ups.
• Track OKRs and key metrics across Product, Operations, and Commercial pods; hold owners accountable to commitments and surface risks early.
• Drive CEO-priority projects: building business cases, structuring the work, aligning stakeholders, managing timelines, and delivering results.
• Lead initiatives spanning multiple functions with clear ownership and accountability; translate strategic priorities into action.
• Identify gaps in process, reporting, or capabilities and propose solutions that scale.
• Quantitative analysis across inventory and demand, unit economics by SKU and channel, COGS and fulfillment cost, retailer performance, and location strategy.
• Synthesize large datasets into clear visual insights using SQL, Excel, and BI tools.
• Serve as analytical thought partner to leadership on high-stakes decisions across Product, Operations, and Commercial.

Senior Digital Product Manager

BizOps Associate – Product, Ops, Commercial