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Senior Digital Product Manager
Lola BlanketsSenior Digital Product Manager leading the evolution of Lola’s digital commerce platforms. Partnering with cross-functional teams to enable scalable and future-proof digital products.
About the role
Key responsibilities & impact- Own the digital ecosystem roadmap for shared capabilities across web, app, acquisition, and retention touchpoints.
- Translate commercial objectives from Ecommerce, Loyalty & Retention, and Paid Media into scalable platform solutions.
- Define and prioritize product initiatives across CMS, promotions, checkout, personalization, experimentation, analytics, and performance.
- Balance short-term commercial needs with long-term platform sustainability, technical debt reduction, and architectural integrity.
- Act as the primary decision-maker on product trade-offs, sequencing, and solution design in partnership with agencies.
- Manage delivery with appropriate external teams and partners.
- Partner closely with the eCommerce Director to convert trading priorities, campaign needs, and experience goals into clear product requirements; Build a Shopify-centric technology stack that enables the eCommerce team to deliver their goals.
- Work with the Ecommerce team on the digital channel optimization workstream, directly inputting into the experimentation roadmap.
- Work with Loyalty & Retention leadership to enable known-user experiences, personalization, lifecycle orchestration, and experimentation through shared product capabilities and integrations.
- Collaborate with Paid Media teams to ensure feeds, tracking, attribution, and performance requirements are supported by the underlying platforms; own the Martech feed stack.
- Collaborate with Brand Marketing on needs for the influencer, ambassador, and partnership workstreams, enabling operational capability over time.
- Serve as the connective layer between commercial strategy and technical execution, ensuring clarity, alignment, and delivery confidence.
- Directly manager and mentor the App & Data Product Manager, supporting roadmap development, prioritization, and stakeholder management.
- Establish consistent product discovery, delivery, and prioritization practices across digital product initiatives, giving a consistent process for sign-off, reviews, and development.
- Support the long-term evolution of the digital product operating model as the organization scales.
- Effectively manage timelines, output, and budgets with external partners across design and development.
- Leverage workflow tooling to maintain a fully referenceable roadmap with live, visual tickets, enabling clarity across the team on project status.
- Own prioritization of the digital product backlog in partnership with engineering and digital leadership.
- Ensure high standards of delivery quality, platform performance, resilience, and security – particularly during peak trading periods.
- Proactively identify risks, dependencies, and bottlenecks across platforms and products before they impact commercial execution.
- QA all releases before handing over to the eCommerce Manager for operational use
- Champion platform observability and data-informed decision-making across digital products.
- Define success metrics for digital product initiatives focused on enablement outcomes; Speed to market, reduction in manual effort, platform stability and scalability, and reusability of features and components.
- Manage implementation with analytics and marketing teams to ensure robust, consistent event tracking and insight generation across web and app.
- Use data to guide and challenge product prioritization and continuously improve platform effectiveness for commercial teams.
Requirements
What you’ll need- 7+ years of experience in digital product management, platform product, or technical product roles, with at least 5 years of Shopify platform experience
- Proven experience owning platform or capability roadmaps that support multiple business teams or channels.
- Strong understanding of full digital product ecosystems (Shopify-centric preferred), including CMS, Martech, analytics, and experimentation.
- Experience mentoring product managers.
- Comfortable operating in highly cross-functional environments with complex stakeholder dynamics.
- Strong technical fluency, with the ability to partner with engineering while representing commercial needs.
- Highly analytical, structured thinker with excellent communication and prioritization skills.
Benefits
Comp & perks- Competitive base salary and annual bonus based on company and individual performance
- 21 days paid vacation + all federal holidays
- Full health benefits (health, dental, vision, mental)
- 16 weeks paid birth parent leave; 8 weeks non-birth parent leave
- 55% off Lola Blankets for friends and family
- Opportunities for career growth within Lola Blankets
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital product managementplatform product managementShopifyCMSMartechanalyticsexperimentationevent trackingdata-informed decision-makingproduct prioritization
Soft Skills
mentoringcommunicationprioritizationanalytical thinkingstakeholder managementcross-functional collaborationproblem-solvingdecision-makingorganizational skillsleadership