Logix Federal Credit Union

Branch Teller I, II, III

Logix Federal Credit Union

part-time

Posted on:

Location Type: Office

Location: Woodland Hills • California • United States

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Salary

💰 $21 - $23 per hour

Job Level

Junior

About the role

  • Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
  • Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
  • Responds to member inquiries in person, by telephone, or by mail.
  • Resolves routine issues and directs complex issues to the appropriate management staff member.
  • Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
  • Balances daily work.
  • Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
  • Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
  • Maintains cash drawer per assigned cash limits and policy and procedures.
  • Must consistently report to work on time, as scheduled.
  • Other duties may be assigned.
  • Must be flexible to work out of any location at any time, as business needs dictate.

Requirements

  • High School or GED
  • Must have at least 1 year to 24 months of customer service and/or cash handling experience
  • Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel
  • Must be detail oriented and have the ability to multi-task in a fast paced environment
  • Must have a demonstrated ability to deliver consistently superior customer service.
  • Recent cash handling or previous teller experience preferred
  • Knowledge of Symitar system a plus.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingcustomer serviceteller experienceMicrosoft OfficeSymitar systemtransaction processingaccount servicingdocumentationregulatory complianceclerical duties
Soft Skills
detail orientedmulti-taskingcourteous serviceproblem resolutionteamworkflexibilitytime managementcommunicationcustomer focuscommitment to excellence
Certifications
High School diplomaGED