Civil Engineer

• Responsible for reviewing engineering designs, proposed installations, and in-place systems, infrastructure and facilities and providing associated recommendations.
• Assists with planning, design review and construction oversight of IST's projects.
• Supports the development and preparation of SOWs and cost estimates related to proposed engineering solutions; reviews the same from other stakeholders.
• Interacts with other stakeholders, notably staff within IST Portfolio (both HQ and in the field), business partners (USBP, OFO, AMO) and other consultants and contractors.
• Serves as a program expert and spokesperson for technical engineering and construction related issues with responsibility to present, explain, and defend to higher-level officials in CBP, DHS, and other government agencies and interested public groups.
• Maintains an ongoing, high-paced, book of work of engineering assignments and must maintain and report status on an ongoing list of assigned work.
• Prepare and deliver reports, briefings, and other communication materials to share outcomes and results of various engineering efforts.

Civil Engineer – Part Time

Manager

• Draft, review, validate, and coordinate support agreements and contracts with stakeholders across DoD components, partner agencies, and commercial entities in accordance with DoDI 4000.19
• Monitor contractual and agreement obligations to ensure timely renewals, amendments, and closeouts in compliance with applicable Federal regulations and DoD policy
• Track compliance metrics, generate status reports, and maintain auditable documentation for all active and archived agreements
• Conduct risk assessments on agreement performance, identifying gaps or vulnerabilities and recommending corrective actions to leadership
• Facilitate regular communication with all parties involved to resolve discrepancies, address non-compliance, and ensure smooth execution of agreement terms
• Coordinate with legal, contracting, finance, and program management personnel to ensure alignment with strategic goals and funding requirements
• Support internal and external audits, inspections, and program reviews related to agreement management
• Develop and maintain standard operating procedures, templates, and training materials supporting support agreement processes
• Prepare senior-level briefings, decision papers, reports, and other written products in support of policy development and planning activities

Logistics Planner, Support Agreements Manager

Platform Engineer

• Design, develop, and implement solutions using the Microsoft Power Platform suite (SharePoint, Power Apps, Power BI, Power Automate, Power Virtual Agents (Co-Pilot Studio), Microsoft Dataverse, and AI Builder)
• Develop and maintain applications using Power Apps
• Build data pipelines from existing Army systems
• Automate workflows and business processes using Microsoft Power Automate
• Create data visualization and reporting solutions using Power BI
• Create scalable, efficient, and secure solutions to meet customer’s business objectives
• Test and Fix bugs and refactor as necessary
• Experience working in agile and works well with an agile team (Scrum Master, UI/UX Designer, Business Analyst, etc)
• Participate in working groups and process improvement teams
• Integrate Power Platform solutions with other Microsoft services and third-party applications
• Provide technical support, documentation, and training
• Stay up to date with the latest features and updates in Power Platform

Senior Power Platform Developer – Clearance Required

Systems Engineer

• Provides project/program management support to the Directorate’s Engineering Branch
• Conducting problem identification, requirements analysis/gathering for various initiatives
• Facilitate decision making meetings and analytic exchanges
• Research and document systems process workflows and data flows
• Leads or supports development, review of engineering management processes, documentation, and implementation
• Participates in team building research efforts and sharing of analytical techniques and research methodologies
• Facilitates and work with Integrated Product Teams (IPTs) and Working Groups to develop and maintain program and project plans and charters
• Develops artifacts required by the Joint Requirements Integration and Management System Directive (DHS MD 107-01)
• Manages schedule, program/portfolio reporting, track deadlines/milestones
• Manage the action item database to resolution and monitor risk management activities
• Support development, execution, and management of Service Level Agreements (SLAs) etc.

Business/Systems Analyst

Business Analyst

• Identify, evaluate, and implement new systems and solutions, or identify enhancements to existing systems; define requirements and specifications.
• Lead the collection, capture, and management of mission user needs from prioritization, concept development, epic and feature creation, and user story writing to support development and deployment as a business analyst subject matter expert.
• Liaise between software development teams, logistics and warehouse SMEs (including users and proxy users), and technical solution leadership to ensure that product development, customization, and/or integration aligns with overall architecture, systems, and human centered design (HCD) best practices.
• Facilitate the gathering of business-focused requirements to support product development teams, and product owners, including defining the backlog and ensuring the user's perspective is considered.
• Work with the product owner and users to determine the operational objectives of business needs and elicit requirements.
• Focus on requirements related to improved usability, user experience, and user adoption and engagement.
• Manage a register of stakeholder relationships to product team technical leadership, functional representatives, and user representatives.
• Conduct necessary research and discovery to serve as de facto subject matter expert, supporting development teams in the integration and development of complex business systems.
• Identify core business needs, decompose, and document concepts of operation, story maps, briefings, and user stories, document business rules, and construct workflow diagrams, as needed.
• Condense complex business processes into clear and actionable epics, features, and user stories with acceptance criteria.
• Work with Product Management, Technical Leadership, and mission stakeholders to review, update, and maintain a business process roadmap of the to-be system and evaluate areas of reengineering by outlining potential to-be processes.
• Work with Product Management, Technical Leadership, and mission stakeholders establish and monitor baseline key performance indicators (KPI)/metrics for system development and integration.
• Provide data analysis expertise to measure and report on progress towards objectives and key results, including both development/delivery metrics and business process outcomes.

Full-stack Engineer

• Able to assist in all phases of software solution development including functional requirements gathering, data architecture, interface development, testing, and documentation
• Able to articulate technical concepts to non-technical audiences on a recurring basis
• Identify solution alternatives and provide recommendations on best tools to meet functional requirements
• Build data pipelines from existing Air Force systems
• Build efficient and well structured databases to manage internal client data
• Cleanse, combine, and analyze large data sets to provide actionable insights
• Participate in working groups and process improvement teams
• Develop tools, policies, and procedures to provide the capabilities required for AFSC’s enterprise-level management of the supply chain and depot operations

Software Developer – Power Platform

Customer Success Manager

• Work with users and subject matter experts to clearly understand and define their challenges, problems, motivations, triggers, and aspirations
• Become an expert in and help to continually shape and refine LMI's customer success methodology
• Drive the customer engagements for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote LIGER Tool customer success stories and processes
• Ensure that customers obtain the maximum value from their LIGER tool investment and use their licenses
• Work with LIGER teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem
• Act as a customer advocate within the company, ensuring that customer perspectives and needs are represented in decision-making processes
• Build and maintain strong relationships with customers, becoming a trusted advisor and advocate for their needs.

Project Manager

• Support the Program Manager and Senior Program Manager across multiple contract tasks, providing day-to-day project coordination and execution support
• Serve as the primary point of contact for meeting logistics, including developing agendas, capturing accurate meeting minutes, tracking action items, and distributing follow-ups
• Act as a flexible, trusted project support resource, stepping in to lead meetings or Scrum ceremonies when the Program Manager is unavailable
• Build and maintain strong client relationships through professional, confident, and responsive client-facing interactions