Junior Platform Engineer

LMI

Junior Platform Engineer at LMI supporting IronSled, a federal applications hosting platform. Manage tenant issues, troubleshoot technical problems, and improve platform operations.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting technical issues related to Kubernetes, CI/CD pipelines, and cloud services while effectively managing tenant communications and service requests. Proficient in documenting solutions and identifying opportunities for automation to enhance platform efficiency.

Highest-signal resume keywords

Kubernetes TroubleshootingCI/CD Pipeline ManagementCloud Services SupportLinux FundamentalsGit Version Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KubernetesCI/CDLinuxCloud ServicesNetworkingContainersTechnical SupportTroubleshootingApplication DeploymentPlatform Engineering

Soft Skills

Clear CommunicationStrong OwnershipOrganizational SkillsFollow-ThroughWillingness to Learn

Tools & Technologies

GitGitLabGitHubCommand-Line ToolsInfrastructure LogsApplication Logs

Industry Keywords

Platform EngineeringCloud EngineeringDevOpsSystems AdministrationTechnical Support

Tech Stack

Tools & technologies

CloudKubernetesLinux

About the role

Key responsibilities & impact

Manage tenant issues and service requests from initial intake through resolution.
Troubleshoot problems involving Kubernetes, application deployments, CI/CD pipelines, identity, networking, cloud services, and platform integrations.
Communicate clearly with tenants about issue status, required information, next steps, and resolution.
Escalate complex issues to senior engineers while maintaining ownership and coordination.
Document solutions, recurring problems, and platform procedures in the IronSled knowledge base.
Identify repetitive support work that can be improved through automation or platform enhancements.
Assist with tenant onboarding, access requests, environment configuration, and deployment support.
Contribute to platform maintenance, testing, monitoring, and engineering work as your skills develop.

Requirements

What you’ll need

1–3 years of experience in platform engineering, cloud engineering, DevOps, software development, systems administration, or technical support.
Foundational understanding of Linux, containers, Kubernetes, cloud services, networking, and CI/CD concepts.
Experience troubleshooting technical issues and working through problems methodically.
Familiarity with Git, GitLab or GitHub, command-line tools, and infrastructure or application logs.
Ability to communicate technical information clearly to users with varying levels of experience.
Strong ownership, organization, and follow-through when managing multiple issues.
Willingness to learn unfamiliar technologies and seek assistance when appropriate.
U.S. citizenship and the ability to obtain a security clearance.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options
Professional development opportunities