LMAX Group

Global People Operations Manager – FTC to Perm

LMAX Group

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Own and oversee end‑to‑end global people operations processes across the full employee lifecycle, including onboarding, offboarding, global transfers, job changes, and contract governance.
  • Ensure a seamless, compliant, and high‑quality employee experience across all LMAX Group locations.
  • Standardise processes across regions where possible and introduce scalable frameworks to support future growth.
  • Continuously review, refine, and automate processes to drive efficiency, reduce risk, and deliver operational scalability.
  • Lead cross‑functional operational improvements in partnership with Legal, Compliance, Finance, TechOps, and Global People Partners.
  • Ensure full compliance with local employment legislation, FCA/financial services regulatory expectations, internal controls, and audit standards across all jurisdictions.
  • Lead and coordinate global audit preparation and responses for all People function–related requirements.
  • Translate regulatory and legal requirements into clear, practical, and globally consistent policies and processes.
  • Own the development, implementation, and maintenance of global people policies, handbooks, and procedural frameworks.
  • Maintain accurate, audit‑ready documentation and records in line with regulatory and internal governance requirements.
  • Identify operational risks and implement mitigating controls across countries.
  • Oversee global benefits administration, ensuring accurate enrolment, renewals, vendor coordination, and programme governance.
  • Manage relationships with benefits providers, brokers, and third‑party vendors to ensure service quality and cost‑effectiveness.
  • Ensure all benefits programmes remain compliant with local regulatory requirements across regions.
  • Support benchmarking, annual renewals, and communication of benefits to employees to drive understanding and engagement.
  • Partner with Finance and Payroll to ensure accurate reconciliation, reporting, and operational controls.
  • Lead all aspects of global mobility, including visas, right‑to‑work compliance, relocation, immigration, and cross‑border assignments.
  • Partner with legal and external advisors to ensure compliant employee movement across regions.
  • Act as the global system owner for the HRIS and people operations technology suite.
  • Ensure data accuracy, security, and integrity across all systems and platforms.
  • Lead system enhancements, integrations, automation initiatives, and governance workflows.
  • Produce high‑quality people analytics, dashboards, and insights to support data‑driven decision‑making.
  • Partner with senior leaders globally to enable operational planning and deliver a consistent, people‑first culture.
  • Collaborate with regional People Partners to ensure local compliance while maintaining global alignment.

Requirements

  • Extensive experience in a People/HR Operations role, ideally within financial services, fintech, or another highly regulated global environment.
  • Good knowledge of UK employment law, with experience supporting people operations across multiple international jurisdictions highly desirable.
  • Exceptional attention to detail, with a strong governance, controls, and risk‑management mindset.
  • Experience owning HR systems and managing people data, including accuracy, data integrity, and reporting.
  • Strong stakeholder‑management and influencing skills, with the ability to partner effectively with senior leaders across regions.
  • Exposure to global mobility, including visas, right‑to‑work compliance, relocations, or international payroll coordination.
  • Experience managing global employee benefits programmes, including vendor management, renewals, benchmarking, and ensuring local compliance.
Benefits
  • 25 days of holiday
  • Bonus
  • Pension contribution
  • Private medical, dental, and vision coverage
  • Life assurance
  • Critical illness cover
  • Wellness contribution program with access to ClassPass
  • Plumm Platform
  • Five volunteering days
  • Give as You Earn initiative
  • Learning and development programs
  • Electric Vehicle Scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR operationspeople analyticsdata integrityglobal mobilityemployee benefits managementcompliance managementrisk managementHRIS managementprocess automationcontract governance
Soft Skills
attention to detailstakeholder managementinfluencing skillscross-functional collaborationoperational planningcommunication skillsleadershipproblem-solvingorganizational skillsstrategic thinking