LMAX Group

People Operations

• Support both the operational and strategic sides of the People & Culture function, ensuring smooth HR delivery.
• Ensure delivery of core HR processes such as onboarding, payroll, and benefits.
• Collaborate across departments to support alignment and integration of People & Culture goals and initiatives.
• Maintain the integrity of the Human Resources Information System (HRIS) by ensuring data is accurate and up-to-date.
• Collaborate with the Talent Acquisition team to support the onboarding lifecycle, create contracts, and support offer documentation.
• Use the company’s internal IT ticket raising system for people-related changes, joiner and leaver processes.
• Support pre-employment screening for new joiners and annual refreshers.
• Generate scheduled and ad-hoc reports on key HR metrics including headcount, turnover, and recruitment data.
• Assist in creating dashboards to visualize people data and trends for leadership and the People & Culture team.
• Assist with analysis of people data to identify trends and challenges and provide initial insights for talent management and employee engagement.
• Assist with annual processes like performance reviews and compensation cycles by pulling relevant data.
• Support implementation of new HR technologies and tools and help document and maintain HR processes and procedures.
• Provide general administrative and project support for the People & Culture leadership team as needed.
• Support DEI, Wellbeing, Engagement initiatives and the creation of People and Culture monthly newsletters.
• Maintain training records and assist with Learning and Development administration.

People and Culture Analyst

• Support the People & Culture function in providing end-to-end employment cycle administration
• Expand global HR knowledge across global benefits, payroll, talent acquisition, onboarding and offboarding
• Hybrid role working from the office 4 days per week
• Collaborate with the Talent Acquisition team to support the onboarding lifecycle, create contracts and support offer documentation
• Ensure the HRIS is updated with all relevant people changes and consistently maintained
• Manage the full suite of administration across the employment cycle
• Use the company’s internal IT ticket system for people-related changes, joiners and leavers
• Administer pre-employment screening for new joiners and annual refreshers
• Maintain the right to work process and induction for all new joiners, liaising with the global People and Culture team
• Support People Operations, Business Partnering and business areas with ad hoc reports or requests
• Ensure people procedures (via the People Operations manual) are kept up to date
• Support creation of People and Culture monthly newsletters
• Maintain training records and assist with Learning and Development administration

People and Culture Administrator

Analyst

• Ensure timely and secure processing of digital asset and fiat settlements
• Ensure daily fulfilment of both crypto and fiat settlement, identifying and flagging any defaulting parties
• Deliver crypto settlements within 1 hour of the designated cut off (up to 10pm) and manage fiat settlements throughout the day in line with SLAs
• Proactively monitor intraday exposure to counterparties and trading members and work cross-functionally to ensure settlement obligations are met
• Maintain strong working relationships with banks and act as key operational contact for payment and settlement matters
• Monitor end-to-end payment flows, identify anomalies, and implement corrective actions
• Provide reporting and root cause analysis on recurring payment issues to support operational improvements
• Work closely with treasury, broker operations, and technology teams to resolve settlement issues
• Coordinate and approve vault visits and maintain the Authorised Vault Personnel register
• Oversee ServiceNow tickets related to digital asset/audit and asset management, ensuring follow-up and resolution
• Approve cryptocurrency withdrawals across in-house and third-party custody platforms following strict security procedures
• Authorise fiat payments through various banking platforms, ensuring timely delivery of client funds and accurate record-keeping
• Ensure settlement activities align with operational risk frameworks and escalate issues for investigation and control enhancements
• Collaborate with the compliance team to monitor crypto and fiat transactions

Treasury Settlements Analyst

Account Executive

• Lead sales initiatives targeting asset managers, corporates, sovereign wealth funds (SWFs) and other buyside firms across the EMEA region
• Position LMAX Exchange as the partner of choice for buyside liquidity needs
• Develop strategies to grow the buyside client segment across EMEA
• Build and nurture relationships with asset managers, corporates, SWFs, central banks, and proprietary trading firms
• Partner with internal teams to design bespoke liquidity solutions for buyside clients
• Stay abreast of regulatory and industry developments affecting buyside participants
• Provide leadership and mentorship to the buyside sales team
• Deliver client-centric solutions driving retention, satisfaction, and revenue growth

Senior Buyside Sales Executive

Onboarding Specialist

• Perform thorough KYC checks, including identity verification, background checks, risk assessments, and sanction screening.
• Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance.
• Work with the Compliance team to flag high-risk clients and manage escalations or complex cases.
• Serve as a primary point of contact for clients during the onboarding process, guiding them through the KYC requirements and addressing any questions or concerns.
• Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner.
• Ensure all KYC records are securely stored and accessible for audit and reporting purposes.
• Work closely with sales, product, and customer success teams to ensure smooth handoffs and alignment across departments.
• Handle client inquiries, issues, and escalations, ensuring timely resolution while maintaining a positive experience.
• Ensure all client information is entered into the KYC systems accurately and timely.

People and Culture Analyst

People and Culture Administrator

Treasury Settlements Analyst

Senior Buyside Sales Executive

Client Onboarding Executive